Job Description
Are you ready to become our IT Project Manager - Reservation Systems?
At Costa, our IT professionals engage in complex projects, including designing and enhancing B2C & B2B sales platforms, managing onboard and onshore systems and infrastructures, deploying applications and solutions, and envisioning digital touchpoints for retail and customer experience.
Join Costa Crociere and help shape the future of technology as we navigate the cruise industry from our shore-based offices.
Who We Are
We are a diverse community of over 20,000 professionals from 70 countries. We promote open communication, positivity, and a supportive environment built on trust and transparency.
How You’ll Live Your Ambition
We seek a talented IT Project Manager for our headquarters in Genoa, Italy. Your role will be vital in managing the delivery and evolution of reservation system applications, collaborating with business lines and IT teams to optimize customer experience and process efficiency.
Key Responsibilities
* Optimize business value by promoting synergies between IT strategy and business needs
* Define application portfolio strategy and evolution roadmap
* Design software solutions using modern technology paradigms
* Coordinate application delivery teams and vendor involvement
* Facilitate team collaboration
Qualifications
* Minimum 5 years’ experience in global technology program implementation
* Bachelor’s Degree in STEM or IT; Master’s preferred
* Proven track record as Applications Delivery Manager with knowledge of various methodologies
* Business analysis and data management skills
* Strong knowledge of cloud application delivery
* Effective resource engagement inside and outside the organization
* Excellent proficiency in Office 365 and collaboration tools
* Fluent in English (B2 level); additional languages are a plus
* Ability to work effectively in fast-paced environments and manage multiple priorities
* Strong teamwork and cultural openness
* Commitment to sustainability
Why Join Costa
Embody the spirit of innovation and demonstrate analytical skills, stakeholder engagement, and customer focus. Work at our Genoa offices with flexibility for remote work.
Diversity, Equity & Inclusion
We value diversity and foster an inclusive environment where everyone is respected and appreciated. Join us on this exciting journey.
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