About DAB At DAB, we are a global community of 1700 people. Our mission is to provide technological and sustainable solutions to handle water, making us part of a needed change for our future. Our culture is shaped by distributed leadership, promoting an open and collaborative workplace where everyone can thrive and bring their best selves. Are you ready to grow with us? POSITION IoT & Connected Systems Integration Specialist We are looking for an experienced and problem-solving oriented IoT & Connected Systems Integration Specialist to join our international and dynamic Customer Care team. In this role, you will be responsible for ensuring the proper functioning of our connected systems and providing high-level technical support to our customers globally. Responsibilities Troubleshooting: Analyze and resolve technical issues related to our IoT systems, identifying root causes and proposing solutions. Customer Technical Support: Provide technical assistance to partners and customers, guiding them in troubleshooting and system configuration. System Integration: Collaborate with development teams to ensure optimal integration of our products with digital services and other platforms. Data Analysis: Analyze data from IoT systems to identify trends and opportunities for improvement. Continuous Improvement: Gather feedback to identify areas for enhancement and propose new features. Training and Communication: Offer technical training on our digital services and IoT systems best practices. Verification and Validation: Manage test setups to validate IoT solutions before market release. Global Collaboration: Work with international teams across development, sales, and customer success to ensure project success. Documentation: Maintain technical documentation related to IoT systems. Qualifications Bachelor's degree in Computer Engineering, Telecommunications, or similar. Experience in managing IoT and IoT Edge systems, with knowledge of device integration and operational flows. Strong problem-solving and troubleshooting skills. Excellent communication skills and team collaboration mindset. Customer-focused and quality-oriented approach. Experience with cloud architectures (AWS, Azure, etc.) and related technologies. Proficiency in data monitoring and analysis tools. Knowledge of industrial communication protocols (Modbus, BACnet, etc.). Fluent in English, both written and spoken. What You Will Find A place to grow with flexible working practices. A dynamic workplace with distributed leadership encouraging a “can-do” attitude. A global, multicultural environment and opportunities for continuous learning. Equal Employment Opportunity We promote an inclusive culture and support workforce diversity. We value all qualified applicants without discrimination, believing diversity fuels innovation and growth. Target Hiring Range DAB pay ranges are based on the local market for similar roles, according to third-party salary benchmark surveys. Salaries may vary based on skills, experience, and capabilities. DAB PUMPS is an equal opportunity employer. If you share your CV and personal details, we will retain them for 12 months in accordance with our Privacy Policy and contact you regarding relevant opportunities. J-18808-Ljbffr