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Service Technical Support Engineer, Cerignola
Client: Goldwind
Location:
Job Category: Other
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EU work permit required: Yes
Job Reference:
427520808850135449633710
Job Views:
2
Posted:
28.06.2025
Expiry Date:
12.08.2025
Job Description:
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environments will also make you an ideal candidate.
Responsibilities
* Provide technical guidance to O&M teams and troubleshooting, commissioning guidance for new projects.
* Utilize software or other platforms to analyze wind turbine operational data and improve operational performance.
* Respond to technical questions from O&M (including customers), and clearly communicate task requirements to back office teams such as GW or GWI for complex issues.
* Process FEMS service requests.
* Assist the quality department in managing and avoiding major technical risks (O&M), conduct root cause analysis of failures or technical problems.
* Support GWI's technical management with information gathering, task execution, and feedback on progress.
* Conduct internal and external technical training, including case studies, experience sharing, to enhance the O&M capabilities of the local team.
* Optimize operation and maintenance manuals and related technical documents.
Qualifications
* Education: Mechanical or Electrical Engineering.
* Profile: Proactive, challenge-driven, motivated, collaborative, open to innovation, capable of working in multicultural teams.
* Skills: Driving license, experience in Project Technical Engineering/Commissioning Engineering or Mechanical/Electrical Engineering.
* Experience: Minimum 3 years in wind farm construction or O&M, or 3 years in engineering technology departments.
* Strong background in wind turbine O&M knowledge.
* Languages: English and Chinese, with basic communication skills in English.
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