Ph3Overview /h3pJoin Us at Social Element! Remote from Italy • Freelance /ppbWe are a leading global and independent full-service social media agency /b with a mission to Make Social Better for everyone. We are excited to partner with a leading nonprofit organization within the travel and tourism industry and invite native level Italian Social Media Community Managers to engage with their audience. /ppLeverage your talent and enthusiasm for all things California—its landscapes, vibrant cities and unique culture—and be part of a team that inspires travelers from around the world to discover the magic of the Golden State. /ppTo make social better for this client we are looking for native level Italian Social Media Community Managers to excite and engage with their audience. /ph3Responsibilities /h3pbWhat Youll Do /b /ppIn this opportunity you will dive into the travel and tourism world and be an essential part of our team connecting with the brands audiences for the Italian markets. Youll: /pulliAddress customer inquiries and comments with context, ensuring each interaction is timely, professional, and resonates with the brands tone of voice. /liliEngage across platforms such as TikTok, Instagram, Facebook, keeping conversations vibrant and engaging. /liliManage and grow an enthusiastic online community; moderate to maintain a welcoming, inclusive environment where consumers feel safe and respected. /li /ulpWe are dedicated to building a secure, positive and inclusive community where everyone can experience and share brand love. /ph3Working Hours /h3pWe require mixed flexibility across weekdays, evenings and weekends to cover all possible project hours, driven by client needs. You must be available on both weekend days as a minimum. More details provided during process. /ph3Child Protection /h3pWe place the protection of children at the heart of everything we do. All candidates must agree to a criminal background check and provide details for two professional referees at the point of accepting an offer of work. /ph3Requirements /h3pExcellent Italian language knowledge with superb writing skills in Italian. Advanced English language skills for training and communication conducted in English. /ppBackground experience in engagement, social customer care and/or community management with a brand or digital agency. /ppExperience with social media platforms (Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, YouTube) and understanding their audiences, plus staying on top of latest trends. /ppComfort with digital tools (e.g., Sprinklr, Sprout) and internal tools (e.g., scheduling tools, Google Chat). /ppInterest in California culture and ability to learn the California brand and product offering. /ppSelf-motivated, remote-friendly with a structured approach to work and the ability to maintain productivity from home. /ph3IT Policy /h3pWe operate a BYOD policy. Your PC must meet the following requirements: /pulliOperating system: Windows 11 / macOS 13 (Ventura) or higher with Admin credentials /liliAt least 8GB RAM (16GB recommended) /liliSecure home-based broadband with minimum 20 Mbps download and 1 Mbps upload (50 Mbps download and 5 Mbps upload recommended) /lili40 GB available HDD (SSD recommended) /liliA webcam and headset /liliAndroid or iOS device for 2FA /li /ulpChromebook, Linux, and Cloud VMs are not supported. If you want to run a local VM, provide your computer specs and how you plan to use it. Use of a touchscreen monitor without a keyboard and mouse is not allowed. /ppuPlease Note : /u It is essential to have all IT requirements to qualify for the process and IT policy. /ph3The Hiring Process /h3pThe hiring process includes online assessment and a behavioural interview with a member of our Talent Team. /ph3How To Apply /h3pSimply upload your resume and a cover letter (or a link to your cover letter video if you prefer). /ppbDetails to include in your cover letter / video: /b /pulliDetails of your personal and professional experience related to this work /liliWhy you are interested in being part of our team at Social Element /li /ulpWe are excited to receive your application! /ph3Key Skills /h3pMarketing, Google Analytics, Photography, Facebook Advertising, Hootsuite, Social Listening, Content Development, SEO, Adobe Photoshop, Social Media Management, Copywriting, Content Management /ppuEmployment Type : /u Full Time /ppuExperience : /u years /ppuVacancy : /u 1 /p /p #J-18808-Ljbffr