Account Specialist (French or Spanish speaking) - L.68/99Pixartprinting – a Cimpress Company.Company OverviewWe specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles, and more. Our goal is to support customers’ communication projects with high‑quality, personalised solutions. We operate 15,000 print jobs a day and constantly seek to offer more than just printing.PositionFor our Sales Department, we’re looking for an Account Specialistbelonging to the Protected CategoriesLaw 68/99who will manage and develop a portfolio of international customers, increase turnover, prevent churn, and contribute to new business opportunities and services.ResponsibilitiesMonitor progress and performance of assigned customers.Contact customers by phone or email to maintain strong relationships.Offer new services or products aligned with clients’ business needs.Convince customers to transfer printing volumes from other suppliers.Find flexible solutions for complex issues; in certain cases,extraordinary management may be justified by revenue potential.Help the company identify weak points and areas for improvement.Contribute to the development of new services and products.RequirementsFluent or advanced level of French and/or Spanish, both written and spoken.Good knowledge of Microsoft Excel.Strong organisational skills to meet predefined timelines.Experience in managing customers.Experience in negotiating trade agreements.PreferredExperience in monitoring customer metrics.Experience in analysing data.Experience with a CRM tool.Soft SkillsPragmatic, dynamic and proactive.Desire to learn and study new platforms and techniques.Good analytical skills.Additional InformationGreat Place to Work® certified company, inclusive environment.Permanent contract.Lavoro da remoto and flexible hours.Comprehensive medical insurance.Exclusive discounts for free time and hobbies.Investment in skills with training courses.Rich welfare package with exclusive benefits and perks.Monthly meal vouchers.Performance management system giving valuable feedback.EEO StatementWe believe that the real strength of a company lies in the people who make it up. This job posting is open to all genders, in accordance with Laws 903/77 and 125/91, and to individuals of all ages and nationalities, pursuant to Legislative Decrees 215/03 and 216/03. We actively support inclusion and believe in the unique value that each person can bring to our community.Seniority Level:Entry levelEmployment Type:ContractJob Function:OtherIndustries:Printing Services#J-18808-Ljbffr