PpbJob ID : | Amazon UK Services Ltd. /b /ppOur operations help everything to come together at Amazon. As the Site Leader / Senior Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders. /ph3Key responsibilities /h3ulliMonitor operational metrics and business performance /liliContribute to planning the operational budget, considering everything from financial and labour planning /liliProtect high standards of operational Health and Safety /liliStrategic planning for the next three, six and twelve months, with a particular focus on peak-season planning /liliBe accountable for operational leadership by measuring performance, offering feedback, and providing development support /li /ulh3A day in the life /h3pYou’ll be based at one of our operational site. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business-wide champion of best practice. /ph3About the team /h3pAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. /ppThere are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24 / 7 shifts in most of our locations. /ppMeanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. /ph3Qualifications /h3h3Basic Qualifications /h3ulliRelevant experience in manufacturing, production, distribution logistics environments, retail, or grocery in a management role /liliRelevant experience of working within a complex stakeholder structure /liliAdvanced proficiency in verbal and written English and upper intermediate proficiency in the local language /li /ulh3Preferred Qualifications /h3ulliPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. /liliA bachelor’s, advanced or master’s degree in engineering, supply chain, logistics, or manufacturing /liliExperience in managing third-party relationships /liliExperience of applying Lean, Six Sigma, and Kaizen methodologies /li /ulh3Equal opportunity and accommodations /h3pAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https : / / / en / privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /ppOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner. /p /p #J-18808-Ljbffr