H3Labor and Employee Relations Manager, EXR - Employee eXperience and Technology /h3pJoin to apply for the strongLabor and Employee Relations Manager, EXR - Employee eXperience and Technology /strong role at strongAmazon /strong /ph3Labor and Employee Relations Manager, EXR - Employee eXperience and Technology /h3p2 days ago Be among the first 25 applicants /ppJoin to apply for the strongLabor and Employee Relations Manager, EXR - Employee eXperience and Technology /strong role at strongAmazon /strong /ppGet AI-powered advice on this job and more exclusive features. /ppstrongDescriptionbr/strongThis role can be performed in the following locations in Italy: Rome, Pescara, or Ancona. /ppstrongDescriptionbr/strongThis role can be performed in the following locations in Italy: Rome, Pescara, or Ancona.brThe position reports to the Under the Roof Sr Employee Relations Manager, within the EU Employee Experience and Relations Team (EXR) at Amazon, working across multiple business lines including First Mile, Middle Mile, Last Mile, Amazon Fresh, and XL supply chain in a specific geographic region.brThis is a full-time position that will require up to 50% of travel throughout Italy and beyond on occasion, sometimes with little notice.brThe ER Manager drives Labour and Employee Relations operational excellence while serving as the primary escalation point for Operations, HR, and key stakeholders. The position demands expertise in supporting labour relations needs and implementing country-specific Labour and Employee Relations strategies. A significant aspect involves cultivating and maintaining relationships with employee representatives, trade unions, and external stakeholders, often representing the company in crucial industrial relations processes.brThe ER Manager ensures strict compliance with local labour laws and company policies while skilfully managing complex labour issues and crisis situations. Their success relies on close collaboration with operations leadership, HR, PR, Public Policy, communications, and legal teams. Working alongside EXR Business Line Partners and country-based operations teams, they maintain effective two-way communication channels. Through the implementation of standard work and data analysis, they maintain oversight of their ER environment, consistently driving towards operational excellence and positive employee relations.brKey job responsibilitiesbrulliLead and embody the EXR philosophy to build positive, long-term relationships with constructive employee representatives in-country, while ensuring compliance with country regulations. Implement the strategy and the agenda of industrial relations, attending information and consultation meetings and managing the relations with employees' representation and ensuring alignment with internal stakeholders. /liliDrive project management excellence through innovative, scalable solutions and standardized processes, implementing efficient tools and best practices to achieve business objectives while optimizing resource utilization across all business lines and protecting positive employee experience. /liliLead data-driven decision-making through analytical insights and compliance oversight, developing persuasive narratives and ensuring Labor and Employee Relations activities align with regulations. /liliPerform regular site visits to maintain positive workplace through engagement mechanisms, while translating business needs into actionable plans and managing daily operations. /liliFoster cross-functional collaboration with Ops, HR, Legal, Finance, PR, and Public Policy teams, delivering innovative EXR solutions and crisis management through effective communication and stakeholder engagement across all organizational levels.br/li /ulstrongAbout The Teambr/strongServing as a center of excellence for our operations business, the EXR team partners closely with these teams to create a work environment where employees feel valued and supported. By working across our operations functions, the EXR team streamlines processes, simplifies operations, and fosters a collaborative environment that equips leaders and teammates to address challenges and drive innovation.brBe a primary driving force behind Amazon's efforts to become Earth's Best Employer, creating a thriving, empowering, and inclusive work environment where every Amazonian is valued, respected, and empowered to reach their full potential.brWe serve as trusted strategic partners to Amazon leaders, leveraging our deep expertise in employee experience, employee relations, data-driven insights, and innovative solutions to anticipate challenges, drive transformative change, and seamlessly align workforce strategies with business objectives.brstrongBasic Qualificationsbr/strongulliExperience in employee relations, labour relations, or labour/employment Italian law /liliMaster’s Degree in Human Resources, Employment Law, Labour Relations or MBA. /liliFluent in both spoken and written Italian and English (CEFR, C2)br/li /ulstrongPreferred Qualificationsbr/strongulliExperience in distribution, logistics and/or transportation industries /liliAnalytical, flexibility and organizational skills. /liliExpertise in Project Management /liliDemonstrated ability to successfully navigate complex, international organizational structures. /liliInterpersonal and persuasion skills /liliAbility to comprehend complex information and exercise sound judgment /liliAbility to work in fast-paced, ambiguous environmentsbr/li /ulAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.brOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.brbrstrongCompany /strong - Amazon Italia Transport SrlbrJob ID: A3028739 /ph3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Human Resources and Information Technology /lilih3Industries /h3Software Development /li /ulpReferrals increase your chances of interviewing at Amazon by 2x /ppGet notified about new Employee Relations Manager jobs in strongPasso Corese, Latium, Italy /strong. /ph3HR Total Reward Organization Performance Intern /h3pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr