Location
Turin/Torino, Italy
Type
Full-time, On-site
Hours
8 hours
Skills
Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking
Job Title
IT Deskside Support Technician
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time, on-site) "IT Support Specialist" in Italy.
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
1. Must hold a valid work permit in Italy.
2. English & Italian Language fluency level.
3. Previous experience and skills in the same field (6-8 years experience).
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply Here
fahmida.tithi@bcic-swiss.com
Salary
Negotiable
Apply Now!
Recruiter
Fahmida Ahmed Tithi
Junior Recruiter
fahmida.tithi@bcic-swiss.com
LinkedIn
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