SPA Therapist, Hotel Cala di Volpe, Costa Smeralda\n\n \n\nHotel Cala di Volpe, nestled in the heart of the stunning Costa Smeralda, is\nrenowned for its breathtaking views, luxurious amenities, and unparalleled\nservice. Our hotel offers a unique blend of traditional Sardinian charm and\nmodern elegance, making it a truly special place to work and stay. Join our\nclose-knit team that values a sense of belonging and family atmosphere. You'll\nwork in a beautiful and inspiring environment, gaining invaluable experience,\nand learning from some of the most renowned professionals in the hospitality\nindustry.\n\nFounded by Arinobu Fukuhara over 150 years ago in Tokyo's prestigious Ginza\ndistrict, Shiseido blends Eastern philosophy with Western science in its\ninnovative products. At Shiseido Spa Cala di Volpe, part of the iconic Hotel\nCala di Volpe, a Luxury Collection Hotel, we embody this vision through\nluxurious rituals, sensorial products, and ‘Omotenashi’, the unique spirit of\nhospitality. Nestled in the stunning Costa Smeralda, our spa offers an\nextraordinary experience, combining the serene beauty of the Mediterranean with\nShiseido's timeless elegance.\n\n \n\nJob Summary: We are looking for a dedicated and skilled Spa Therapist to join\nour team. The ideal candidate will have a genuine passion for wellness and a\nstrong commitment to providing exceptional service to our guests. As a Spa\nTherapist, you will be responsible for delivering a variety of treatments,\nincluding massages, facials, and body treatments, in line with your\nspecialization and utilizing Shiseido's exclusive products and techniques.\n\n \n\n Key Responsibilities:\n\n \n\n * Perform a variety of spa treatments, including massages, facials, body\n treatments, and other aesthetic services.\n * Assess guests' needs and recommend appropriate treatments.\n * Maintain a clean and organized treatment room, ensuring all equipment is\n properly sanitized.\n * Provide guests with information about the spa's services and products.\n * Uphold the highest standards of customer service and professionalism.\n * Assist in promoting spa services and products to guests.\n * Adhere to all health and safety regulations.\n\n \n\nQualifications:\n\n \n\n * Diploma in aesthetics or a related field.\n * Previous experience working in a luxury spa or wellness center is preferred.\n * Strong knowledge of various massage techniques and spa treatments.\n * Excellent communication and interpersonal skills, with knowledge of English\n and Italian.\n * A passion for wellness and a commitment to providing exceptional guest\n experiences.\n\n \n\nNo matter what position you are in, there are a few things that are critical to\nsuccess – creating a safe workplace and positive working relationships with\nothers, following company policies and procedures, maintaining confidentiality,\nprotecting company assets, upholding quality standards, and ensuring your\nuniform, personal appearance, and communications are professional. Spa Therapist\nwill be on their feet and moving around (stand, sit, or walk for an extended\ntime) and taking a hands-on approach to work (move, lift, carry, push, pull, and\nplace objects weighing less than or equal to 10 pounds without assistance).\nDoing all these things well (and other reasonable job duties as requested by\nSupervisors) is critical for Spa Therapist – to get it right for our guests and\nour business each and every time. Contact appropriate individuals or departments\n(e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss\nPrevention) as necessary to resolve guest calls, requests, or problems. Follow\nup with guests to ensure their requests or problems have been met to their\nsatisfaction. Receive, record, and relay messages accurately, completely, and\nlegibly. Respond to special requests from guests with unique needs. Communicate\nVIP arrivals to designated personnel for escort and delivery of amenities.\n\nFollow all company policies and procedures; report accidents, injuries, and\nunsafe work conditions to the manager; ensure uniform and personal appearance\nare clean and professional; maintain confidentiality of proprietary information;\nprotect company assets. Welcome and acknowledge all guests according to company\nstandards; anticipate and address guests’ service needs; thank guests with\ngenuine appreciation. Speak with others using clear and professional language;\nanswer telephones using appropriate etiquette. Develop and maintain positive\nworking relationships with others; support the team to reach common goals.\nComply with quality assurance expectations and standards. Identify and recommend\nnew ideas, technologies, or processes to increase organizational efficiency,\nproductivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an\nextended period of time or for an entire work shift. Move, lift, carry, push,\npull, and place objects weighing less than or equal to 10 pounds without\nassistance. Perform other reasonable job duties as requested by Supervisors.\n\n#