PpFor over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces. /p h3Descrizione del lavoro /h3 pFor our headquarters in Concorezzo (MB), Frette is seeking a skilled and detail‑oriented Salesforce Administrator to support and enhance our Salesforce environment across Sales Cloud and Service Cloud. This role will be responsible for system configuration, user support, automation, and continuous improvement of business processes to drive sales efficiency and customer service excellence. /p h3KEY RESPONSIBILITIES /h3 ul liAdminister and support Salesforce Sales Cloud and Service Cloud environments /li liManage users, roles, profiles, permission sets, and security settings /li liConfigure and customize objects, fields, page layouts, record types, and validation rules /li liBuild and maintain automation using Flow, workflow rules, and Process Builder /li liSupport sales processes including lead management, opportunity tracking, and forecasting /li liSupport service processes including case management, queues, SLAs, and escalation rules /li liCreate and maintain reports and dashboards for sales and service performance /li liTroubleshoot system issues and provide end‑user support and training /li liMaintain data quality through data imports, deduplication, and governance best practices /li liCollaborate with stakeholders to gather requirements and implement solutions /li liAssist with integrations and third‑party applications as needed /li liStay up to date with Salesforce releases and recommend enhancements /li liMaintain documentation of system configurations, processes, and best practices /li /ul h3Qualifiche /h3 h3SKILLS AND QUALIFICATIONS /h3 ul li2–5 years of experience as a Salesforce Administrator /li liSalesforce Administrator Certification /li liHands‑on experience with Sales Cloud, Service Cloud and Flow /li liStrong understanding of Salesforce data model and security model /li liExperience building Flows and automation /li liProficiency in reports and dashboards /li liExperience with data tools (Data Loader, import wizard) /li liStrong problem‑solving and communication skills /li liPreferred Qualifications /li liFamiliarity with integrations (APIs, middleware tools) /li liPrevious experience in retail or wholesale organizations /li /ul h3Informazioni aggiuntive /h3 pWe offer a full‑time contract under the Textile‑Industry Collective Labor Agreement (CCNL), with a salary range of €27,000–30,000. Daily tickets from 8€ and a competitive amount of welfare. Weekly schedule: 40 hours full time from Monday to Friday with flexible opening and closing times (8.30 to 9.30 and 17.30 to 18.30). Frette offers the possibility to have an individual Smart Working arrangement for two days a week. /p /p #J-18808-Ljbffr