Ph3Overview /h3 pAt MBE we are seeking an innovative and collaborative professional to join our Network Development and Sales team in Milan. As a CRM Operations Specialist, you will work cross-functionally with sales, marketing, product, and BI teams to develop repeatable and scalable processes that directly impact our revenue and time-to-market. You will be responsible for ensuring successful and on-time execution of the lead management process and other marketing campaigns by providing feedback on optimization and conversion opportunities. /p h3Responsibilities /h3 ul liAdditional responsibilities of this position include /li liEnsure that the sales team is responding to, qualifying, and tracking Inbound Leads and Requests. /li liManaging lists for Outbound Campaign Management and coordinating mailing logistics. /li liOversee the lead qualification, tracking and dissemination process. /li liManage the strategic relationship with the Telemarketing agency to coordinate all the telemarketing campaigns (liaising with internal departments and with the MBE Network). /li liEvaluate, capture, and optimize leads in order to build ad-hoc strategy. /li liSupport CRM / Marketing Automation Technology. /li liManaging contact information and reference lists and maintaining database integrity. /li liBe involved in marketing campaign planning to properly architect solutions. /li liTrack campaign success, report sales revenue standings and communicate status updates. /li liImplement processes that promote efficiency, accuracy in the customer acquisition strategy. /li liPerform reviews and QA to ensure quality standards are met. /li liEducate the sales team on the value of the CRM strategy /li liShadow and partner with sales /li /ul /p #J-18808-Ljbffr