Job Responsibilities
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CELINE, founded in 1945 by Céline Vipiana, is an iconic French leather‑goods, fashion & couture house belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast‑paced environment amongst passionate, agile, and authentic people.
MAIN PURPOSE
As Client Advisor, welcome all clients to our store, ensuring the client feels comfortable in the environment.
Key Responsibilities
Contribute to the development of sales and the achievement of common sale objectives.
Welcome and advise our customers and provide the best customer service.
Share with our customers the story behind our products and deliver our expertise.
Be proactive and bold by proposing complementary products.
Contribute to the recruitment and retention of our customers by building privileged and lasting relationships with each of them.
Be actively part of the operational life of the store: visual merchandising, restocking, transfers, after‑sales service, inventory management.
Control and respect the internal procedures and guidelines.
Support the digital evolution of the house.
Be a great ambassador of CELINE and the group.
Endorsing the brand spirit with your creativity and your sense of excellence.
Profile
Profile & Experience Minimum of 2 years in sales and in fashion or luxury sector or equivalent skills. High product and fashion sensitivity and knowledge. Ability to understand and go beyond customers’ needs to provide them the best customer experience. Taste for challenge and a team spirit. Sense of service, natural curiosity, open‑minded, optimism, and empathy. Fluent in Italian and English; a third language is a plus.
Working hours: Full time, 40 hours. Workplace: Lecco - The Mall Outlet. Starting date: June.
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all employees feel included, developed, and heard. xjrgpwk We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs, or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities.
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