Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Purpose:
Lead client relationships, identify opportunities, ensure technical excellence, bridge PDS and DPS, drive growth, optimize business strategies.
Key skills to be acquired during the experience :
Client Experience & Relationship Management:
Lead client engagements and manage accounts to ensure that both client and Patheon priorities are met. Drive service excellence, coordinate communications, and address blocking issues to maintain strong client relationships.
Business Development:
Leverage existing relationships to identify and implement new business opportunities. Partner with Sales to explore growth potential and promote Patheon's capabilities.
Technical Excellence:
Coordinate technology transfer projects, ensuring timely launches and addressing client needs through process improvements. Contribute to Lean, Six Sigma, and Operational Excellence initiatives.
Financial & Forecast Management:
Manage revenue forecasts, ensure client commitments align with contracts, and support the development of commercial revenue budgets. Collaborate with Finance to improve forecast accuracy and manage pricing updates.
GMP & Health & Safety:
Ensure compliance with cGMP and EH&S requirements, encouraging a safe work environment.
Required Qualifications:
Strong analytical and communication skills, with a client-service orientation. Proficiency in Microsoft Office; knowledge of pharmaceutical manufacturing/outsourcing is a plus.
Languages:
Proficient in English; Italian is a plus.
External Relations:
Clients, third parties, suppliers.