Overview Manager, Programmatic Solutions Consultants, Amazon Ads Global Sales role at Amazon. Based in Milan. Our programmatic advertising platform team is looking for an experienced Manager for our Programmatic Consultants team to join Amazon Advertising's growing business based in Milan. Responsibilities Navigate a high level of ambiguity and identify key business problems to prioritize, then present solutions to solve them on behalf of the business. Take ownership of managing a team of Programmatic Consultants, including resource planning and driving success for the team’s customer category, with a complete understanding of internal and external variables that impact the business. Work tactically and strategically to determine the right strategy and where to simplify or extend solutions for the best outcome of the assigned category. Have strong analytical skills and be comfortable working with data to develop new opportunities, track program metrics, and influence business decisions. Set goals and direction for the team, ensuring alignment with broader business goals and vision. Hire, develop, and lead a team of non-technical Programmatic Consultants. Drive technology and data-driven optimization to maximize efficiency, productivity, and quality in a services organization. Generate and implement ideas to drive business improvement and scale; lead cross-functional collaboration to implement big ideas. Anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, and make trade-offs as needed. Communicate effectively with diverse stakeholder groups and represent Amazon when meeting with senior executive teams from top customers to build long-term strategic relationships. A day in the life You lead the frontline team tasked with enabling trading desk customers to be successful in using the Amazon DSP. You attend a meeting with client leadership to review customer certification and support plans. You join a call with Ad Tech Sales stakeholders to determine strategy and coverage for specific accounts. You meet with Product and partner teams to review a document you and your team wrote, proposing feature upgrades to unblock customer needs and influence roadmap prioritization. You have a one-on-one with a direct report to discuss career path and the rollout of a new tool. You prepare your section of a weekly business review document to review data-driven insights and spark discussion with leadership on team wins and areas for improvement. About The Team Here at Amazon Ads, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Basic Qualifications 5 total years of work experience 2 years of work experience with programmatic advertising in a consultative role 3 years of work experience managing frontline teams Experience analyzing data and best practices to assess performance drivers Experience with influencing internal and external stakeholders Excellent oral and written communication skills with ability to establish credibility and influence with technical and non-technical business owners (mandatory English & Italian) Ability to handle changing priorities and use good judgment when working in stressful situations Bachelor's Degree Preferred Qualifications Masters/MBA preferred 5 years of work experience managing frontline teams Technical and operational experience with programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.) Advanced knowledge of DSP within ad platform architecture (bidding engines, second-price vs first-price auctions, pixeling and tag managers, cookies, viewability, etc.) Experience communicating goals and strategies to a team Knowledge of AWS Technologies Experience with services or products within the ad technology or programmatic advertising space Applied knowledge of measurement, statistics and program evaluation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company Amazon Online Italy S.R.L. Job ID: A3069020 Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales, Advertising, and Business Development Industries: Software Development J-18808-Ljbffr