Ph3About the role /h3 pOur Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. /p pIt’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. /p pThe table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you will have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. Click here to read more. /p pCustomers are at the heart of everything we do. /p pIt takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track Leader at Tesco is a truly rewarding role. You will face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day. /p h3Responsibilities /h3 ul liWork in a fast‑paced retail environment, with bags of variety /li liTake ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations /li liBe there for customers, listening to them and helping to make sure they leave the store with what they came for /li liLook for ways to improve service, including coaching your colleagues and giving feedback to the team /li liGuide and support your colleagues in‑store, making sure it stays a safe place to work and shop /li liMaintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store /li liLead from the front, and set a great example for your colleagues in everything you do /li /ul pPlease note that you need to 18 or over to apply for this role. /p h3You will be responsible for /h3 ul liCoordinating the store team to deliver an easy, fuss‑free shopping experience for customers /li liSupporting your colleagues, ensuring they deliver daily priorities and take regular breaks /li liOpening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety /li liBeing the go‑to person for colleagues in the absence of a manager for day‑to‑day queries /li liMaking sure the store is always clean, tidy, and well‑presented /li liSupporting managers to coordinate seasonal, community and charity events /li liContributing to a great team atmosphere, that is inclusive of everyone /li liProviding great customer service, by listening to our customers and putting them first in everything you do /li liKeeping the team well‑informed and up to speed on any communications, changes, or updates /li liStaying knowledgeable about store performance, and looking for ways to improve and simplify operations /li liCoordinating store improvements, and removing any obstacles that might be getting in the way of great service /li liFollowing health and safety routines and procedures, and ensuring colleagues do the same /li liRecognising and celebrating colleagues within the team who are providing great service /li /ul h3You will need /h3 ul liTo be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met /li liTo build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work /li liTo be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date /li liTo be comfortable taking the lead, and overseeing the store in the absence of your Manager /li liTo be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues /li liTo be motivating, so you can inspire your team to deliver beyond expectations /li liTo be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day /li /ul h3What’s in it for you /h3 pThere are a lot of reasons why Tesco is a great place to work. Here are just a few of them. /p ul liThere’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle /li liWe take your development seriously, so this is a great place to get on in your career. You will have ongoing learning opportunities, and access to award‑winning training, so you can achieve the career you want /li liIt is an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues – because they are what makes Tesco, Tesco /li liYour voice matters, and we will always welcome and listen to your ideas and opinions /li liWe put your wellbeing first, and support is always available if you need it /li liOur colleagues are truly great people, so you can be confident that wherever you work in Tesco, you will be in good company /li /ul h3Benefits /h3 ul liHoliday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) /li liRequest flexible working from day one /li liGet 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home /li liAccess to free wellbeing services with a range of resources to support your mind, body, and life /li liLife cover of five times your pay and an award‑winning pension with matching contributions up to 7.5% /li liBenefits to suit you – choose what you use – from discounts and shares to cycle to work schemes /li liUniform provided and policies to support you for all of life’s moments, big and small /li liAccess to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here. /li /ul h3About us /h3 pTesco has become a market leader by doing the little things that really matter for our customers and colleagues. /p pIt’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. /p pWe're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. /p pBut did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. /p pWe believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day – helping us make a difference for our customers. /p pShould you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. /p pFor more information about us please visit /p /p #J-18808-Ljbffr