H3Job Description: Customer Solution Engineer (CSE), Marine at KONE Italy /h3 pstrongKONE Italy /strong is part of KONE, a leader in the elevator and escalator industry. We provide industry-leading elevators, escalators, doors, and innovative solutions for maintenance and modernization. /p pWe are seeking a strongCustomer Solution Engineer (CSE), Marine /strong who will offer technical expertise to the sales team, understand customer needs, and transform these into optimal KONE solutions. The role is based at the Monfalcone shipyard and involves responsibility for the overall solution for the customer, including integrations, solutions, services, and products. /p pThe CSE will define specifications, lead engineering efforts in cooperation with Front-Line teams, Supply Line, and support functions. They will work at the customer interface, participate in customer meetings, and possess deep knowledge of KONE solutions and services across business lines, especially for cruise, ferry, and cargo ships. Costing, planning, and ensuring solutions meet installation, maintainability, and compliance standards are key aspects of the role. /p h3Responsibilities and Key Activities /h3 ol listrongCollaboration with sales: /strong Find optimal technical solutions, ensure scope clarity, participate in customer meetings, select appropriate product platforms, and propose solutions across all KONE business lines. /li listrongSolution planning – Costing: /strong Understand materials and service costs involved in engineering, installation, and maintenance. /li listrongSolution planning – Specs: /strong Create product specifications for local materials and oversee the technical content from order to delivery. /li listrongSolution planning – Availability and lead times: /strong Coordinate engineering schedules. /li listrongSolution planning – Installability: /strong Ensure solutions are installable and consider installation costs and efforts. /li listrongSolution planning – Maintainability: /strong Ensure solutions meet the product lifecycle needs. /li listrongSolution planning – Compliance: /strong Ensure solutions meet codes, regulations, safety, and environmental standards. /li listrongIn the sales process: /strong Provide technical content for pre-tender reviews and develop holistic solution plans. /li listrongIn the delivery process: /strong Coordinate layouts, analyze change requirements, and communicate solutions to relevant teams. /li listrongGeneral responsibilities: /strong Participate in product release sessions, contribute to product management, and support the Customer Solutions Engineering network. /li /ol h3Skills and Educational Requirements /h3 ul liBachelor/Master’s Degree in Engineering or similar /li li3-5 years of relevant marine engineering experience /li liFluent in English and Italian /li liUnderstanding of Marine solutions and customer segments /li liTechnical knowledge of Marine offerings and standards /li liSolution and value-selling skills /li liAbility to translate customer needs into technical specifications /li liKnowledge of Marine installation processes and standards /li liProficiency with engineering tools like CAD /li liBasic knowledge of competitors’ solutions /li liUnderstanding of total solution costing elements /li liStrong virtual communication and teamwork skills /li /ul pAt KONE, we are committed to equal opportunity and fostering an inclusive, innovative, and sustainable workplace culture. We value contribution, encourage participation, and support your career and personal growth. Learn more at. /p #J-18808-Ljbffr