Overview
Sr. Manager, Facilities Management (FM) Learning and Development — Johnson & Johnson
Johnson & Johnson is recruiting for a Sr. Manager, Facilities Management (FM) Learning and Development, located in US, Puerto Rico or Europe.
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Key Responsibilities
- Act as the primary point of contact for Facilities Management (FM) training, collaborating with SMEs to identify training needs and develop curricula.
- Lead the creation and ongoing development of training materials, ensuring alignment with organizational standards and industry best practices.
- Implement processes for training delivery, including uploading content, scheduling sessions, and managing logistics.
- Conduct regular reviews of training materials to ensure continuous improvement and reflection of organizational updates.
- Develop and implement procedures for the different E&PS; CoE programs.
- Analyze training completion data and feedback to develop improvement strategies and mitigate risks.
- Engage with enabling functions and relevant SMEs to define training requirements/methodologies beyond FM-specific content, and work with internal stakeholders to ensure training aligns with operational needs and compliance standards.
- Regularly update training curricula, content, and records to reflect new standards, technologies, and organizational changes.
- Partner with FM leads and service providers to coordinate training initiatives aligned with organizational goals.
- Communicate training requirements and updates to all relevant stakeholders.
- Promote a learning-oriented culture by encouraging participation and ongoing development.
- Support onboarding and continuous professional growth initiatives.
- Develop and implement lessons learned sharing platforms and programs to cultivate knowledge exchange and operational improvements.
- Analyze training outcomes and feedback to refine programs and system functionalities.
Qualifications
Education:
- Bachelor’s or equivalent degree in Science, Engineering, Business, Learning & Development, Human Resources, or related field.
Experience and Skills
Required:
- Minimum 8-10 years of experience in business process and training management development and execution within a regulated environment.
- Consistent track record on designing and implementing enterprise-wide learning strategies aligned with organizational goals, especially within regulated environments.
- Strong understanding of pharmaceutical industry standards, including cGMP, regulatory compliance, quality systems, and risk mitigation related to training programs.
- Demonstrated experience leading cross-functional teams and influencing senior stakeholders to drive learning initiatives.
- Skilled in leading organizational change, embedding learning into operational and cultural transformations, process optimization, and driving a culture of compliance and operational excellence.
- Expertise in learning principles, e-learning platforms, LMS management, and blended learning methodologies.
- Ability to analyze learning metrics, assess return on investment, and continuously improve programs based on data insights.
- Strong organizational skills to lead multiple initiatives and timelines.
- Outstanding interpersonal skills for stakeholder engagement, presentations, and influencing at senior levels.
- Skilled in conducting risk assessments, root cause analysis, and implementing corrective and preventive actions (CAPA).
Preferred:
- Familiarity with technical and operational aspects of facilities, maintenance, and engineering within pharmaceutical environments.
- Knowledge of cGMP & Regulatory Audits: Hands-on experience supporting compliance training and audits in a regulated environment.
- Proven track record leading external training vendors, consultants, and technology providers.
- Experience in fostering continuous learning culture and leading organizational development initiatives.
- Certifications such as CPLP, SHRM-SCP, or specific pharma/regulated industry certifications.
- Familiarity with the latest learning technologies, virtual training tools, and digital collaboration platforms.
Other:
- Language requirements – English fluency (oral & written)
- Up to 25% travel (national and/or international)
- Professional certifications (e.g., PMP, Lean, Six Sigma) preferred
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and would like to request an accommodation, please contact us via the Johnson & Johnson Careers site.
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