Overview
A leading healthcare technology company in Italy is seeking a Second Line Support Engineer to provide advanced technical support and handle escalated incidents. In this role, you'll diagnose complex technical issues and collaborate with teams to implement solutions. Ideal candidates will have relevant technical education, experience in IT support, and strong communication skills. This position offers opportunities for personal and professional growth and the chance to make a meaningful impact in the healthcare industry. Remote • Rome, Italy
Responsibilities
- Diagnose and resolve escalated technical issues for customers and internal users
- Collaborate with cross-functional teams to implement effective solutions
- Provide high-quality technical guidance and incident management in the second line
Qualifications
- Relevant technical education
- Experience in IT support
- Strong communication skills
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