PFor the opening of a new 5-star hotel in Lecce, we are looking for a bGeneral Manager /b. /ppAs bHotel Director /b, you will oversee the daily operations of the hotel and provide leadership and strategic direction to all departments to support service culture, maximize operations, and ensure guest satisfaction. You will plan and supervise the activities of team members to ensure smooth and profitable business operations. /ph3What will be your mission? /h3pTo oversee the hotel operations and lead the team towards excellence in service and profitability. /ph3What will you do? /h3ulliAnalyze operations reports and manage hotel accounts, studying various parameters and their evolution. /liliDevelop annual budgets based on commercial objectives, market conditions, and historical sales data. /liliEnsure costs and productivity are aligned with revenue performance. /liliManage hotel commercial activities in collaboration with the commercial department, designing rate structures based on policy, occupancy, and market trends. /liliIdentify commercial opportunities, engage with potential clients, and promote the hotel’s services through visits and presentations. /liliCollaborate with Sales and Revenue Management to maximize room revenue. /liliImplement corporate policies and projects in coordination with relevant departments (CRM Loyalty, Marketing, Quality, Customer Experience). /liliCommunicate with guests, addressing their needs and resolving issues. /liliRepresent the hotel in community engagements and events. /liliRegularly inspect facilities and enforce health and safety standards. /liliMonitor and develop team performance through supervision, training, evaluations, and recognition. /liliRecruit, interview, and train new team members. /li /ulh3What are we looking for? /h3ulliMinimum 2 years’ experience as a General Manager, preferably in a 5* hotel. /liliInternational experience and/or experience across multiple hotels is highly valued. /liliDegree or diploma in Business Administration, Hotel Management, or related field. /liliKnowledge of revenue management principles and commercial policies. /liliProficiency with computer software (Microsoft Office, Front Office systems). /liliFluency in the local language and a high level of English. /liliResults-oriented with attention to detail. /liliStrong commercial awareness and sales skills. /liliExcellent management and leadership capabilities. /liliStrong interpersonal and communication skills. /liliDecision-making and problem-solving skills. /li /ulh3Why choose us? /h3pAt bMinor Hotels Europe Americas /b, we are committed to building exciting careers and fostering cross-cultural experiences. Our team enjoys benefits such as: /pulliGlobal diversity with over 150 nationalities. /liliOpportunities for career development with international challenges. /liliVarious training programs to enhance skills. /liliWellbeing initiatives, including flexible working conditions. /liliRecognition programs like Memorable Dates. /liliSustainability and volunteering initiatives. /liliTeam member discounts and promotional rates worldwide. /li /ul #J-18808-Ljbffr