Overview
La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. The Company’s brand names include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.
Responsibilities
Exceed sales and profitability targets
Deliver sales and profitability through key metrics: sales, conversion, and units per transaction
Deploy resources to match skill/experience & customer requirements
Adopt tools and processes to improve employee efficiency and increase productivity
Understand and support budgetary requirements to increase store profitability
Manage and maintain a safe working environment for customers and employees
Maintain compliance of all company policy and procedures including health and safety and employment legislation
Partner with the operations manager and implement action plans to minimize shrink and improve store compliance
Leadership
Manage and inspire the team to deliver results by driving the RL Selling Culture
Communicate, engage and energize the team to maximize performance service metrics (e.g., employee survey)
Hire, coach and develop a high performing team to deliver outstanding results
Manage talent talks and appraisals and provide regular constructive feedback
Recognize and reward great service and performance
Manage teams’ adherence to the brand dress & grooming standards to ensure representation as brand ambassadors
RL Selling Culture
Lead by example and coach the team to deliver the RL Selling Culture model to an exceptional level
Deliver Brilliant Briefings that focus on the RL Selling Culture
Create a customer-first culture within all store activities
Observe, coach and share product knowledge; coach selling skills to drive key metrics: sales, conversion and units per transaction
Optimize opportunities to increase sales, customer data capture & increase customer loyalty
Brand Presentations and Operational Efficiency
Deliver brand visual proposition guidelines at an exceptional level
Influence the visual presentation strategy through commercial thinking
Build brand understanding by coaching the team with visual merchandising skills
Provide feedback & ideas to influence product presentation & product ranging to increase sales
Ensure 100% retail standards are consistently maintained
Demonstrate a good understanding of product seasonality, concepts, key volume xjrgpwk lines to support the commercial actions & drive sales
Qualifications
Work autonomously and give proactive guidance to the team in a fast-paced and dynamic environment
Lead and empower the team to put the consumer at the heart of what they do
Consistently demonstrates the RL Way and Cultural Focus Areas
Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
Coach and lead the team to provide exceptional performance
Able to prioritize workload, meet tight deadlines and specified standards
Excellent organizational, planning and time management skills
Ability to manage and implement change
Excellent communication skills and the ability to engage, motivate and influence direct team and others
Commitment to their own continuous development and supporting others
Required language: English + local language
Computer skills: MS Office
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