PpJoin to apply for the bSenior Community Manager /b role at bFidenza Village /b. /p pDirect message the job poster from Fidenza Village. /p h3Reporting /h3 pReporting to the Marketing Operations Director, as our Senior Community Manager you will be pivotal in building brand affinity, driving loyalty, and creating memorable experiences. /p pYou will drive the creation of an engaged community, benchmark against key players/industries and analyse customer behavior and segmentation to identify opportunities for tailored experiences. /p pThis offer is available also for candidates belonging to protected categories as in line with law 68/99, article 18. /p pThe role is hybrid and offered on a permanent, full‑time contract. /p h3What you will be doing /h3 ul liDefine, create and execute the next Fidenza Village Community with the goal to engage and retain. /li liBenchmark against luxury brands, high‑end travel experiences, and private clubs to craft a differentiated value proposition. /li liCollaborate with marketing and social teams to deliver compelling narratives that reflect the Village’s luxury positioning. /li liDrive international and domestic footfall to the destination with the use of content and B2C programs. /li liPlan and execute community events (e.g., sports‑themed experiences, brand collaborations). /li liBuild strategic relationships with influencers, local institutions, and premium brands to amplify community reach. /li /ul h3What makes you special /h3 ul liProven experience in Community Management, loyalty program development — preferably in luxury, hospitality, or premium retail. /li liExperience planning integrated campaigns across events, digital, retail, and PR touch‑points. /li liStrong understanding of customer lifecycle management, segmentation, and personalisation. /li liSolid understanding of CRM platforms and data analytics tools. /li liExceptional analytical skills and ability to translate complex data into actionable and profitable marketing plans. /li liFluent in English and Italian; any other European language would be beneficial. /li /ul h3Why we’re exceptional /h3 pThe key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits: /p ul libLifestyle /b – life assurance, leisure travel insurance, a discounted shopping portal, discounts across our Villages and a referral bonus. /li libPhysical /b – private medical cover and flu vaccinations. /li libMental /b – support from trained mental health 'first aiders' from across the business, and free access to Headspace. /li libSocial /b – summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well‑deserved break. /li /ul h3Seniority level /h3 pMid‑Senior level /p h3Employment type /h3 pFull‑time /p h3Job function /h3 pMarketing /p h3Industries /h3 pRetail and Retail Luxury Goods and Jewelry /p pReferrals increase your chances of interviewing at Fidenza Village by 2x. /p pGet notified about new Community Manager jobs in bFidenza, Emilia‑Romagna, Italy /b. /p /p #J-18808-Ljbffr