YOUR LIFE ONBOARD:
As a Hotel Director Assistant, you will be responsible for assist and support the Hotel Director in the daily organization of the main duties, handling the information flow with the adequate priority.
DEMONSTRATE YOUR PASSION:
We welcome everyone in a space where you can reach your full potential by:
· Collect and share all the necessary information about the cruise product, received from Shore side offices and from all Shipboard Head of Departments, with the onboard management daily, as per Company procedures.
· Assist and support the Hotel Director in the daily organization of the main duties.
· Draw up the end of cruise report for most of the on-board Key positions and oversee the publishing of all reports in the Company database.
· Prepare a daily recap of the On-Board Revenue activities, Food costs, seasonal target assigned by the Company.
· Coordinate efficiently the administrative issues (e.g. checking of the No show Guests) as per Company policies.
GET THINGS RIGHT:
Costa values teamwork and collaboration to provide memorable guest experiences. Here’s how you can get things right and safe:
· Help and support the Hospitality Team and the ship operation if required by the Hotel Director.
· Take active part in a work environment that support a successful safety culture. The Hotel Director Assistant is a dynamic contributor in following safety policy and procedures.
WHAT MAKES YOU UNIQUE:
The Onboard Hotel Direction department is looking for a passionate and dedicated individual to join their team! The requirements for this job are:
· Completion of Secondary school
· At least 6 months’ experience in hotels in similar positions (either receptionist or customer service)
· Good command of English (at least at B2 level) and another language (Italian, Spanish, French or German at B1 level)
· Good command of Excel, Word, Powerpoint, Outlook and Microsoft Teams
· You are available to live travelling aboard a cruise ship for the contract period of 5 months, working 7 days a week.
Why Costa:
Welcome to a world of extraordinary adventures as a Costa crew member!
We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach and crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.
Inclusion & Belonging
Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.
At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.
Additional info
Contract type: fixed-term, full-time
Estimated time to cover the position: 2 months
Time required to submit the application: approximately 3 minutes
CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)
E-mail/contact of the recruiting team: (Not for submitting applications) getonboard@costa.it
Further information: visit our dedicated section FAQs - Costa Crociere Careers
Bring your ambitions to life. Join us and discover our ocean of possibilities!