For several international projects to be held in one of our clients, a multinational company based in Rome, we are looking for brilliant candidates with experience as Service Manager (IT and Digital Transformation):
* Bachelor's degree in a relevant field (e.g., Telecommunications, Electrical Engineering, Computer Science) or equivalent practical experience.
* Proven experience in managing mobile network connectivity services, including indoor and outdoor Distributed Antenna Systems (DAS).
* Knowledge of mobile network technologies, protocols, and standards (e.g., 4G, 5G, LTE).
* Familiarity with indoor and outdoor Distributed Antenna Systems (DAS) deployment and optimization.
* Understanding of Public and/or Private 5G network architecture, implementation, and management.
* Problem-solving and troubleshooting skills in the context of mobile network connectivity and Public and/or Private 5G services.
* Understanding of monitoring techniques to ensure the overall performance, availability, and reliability of the network service.
* Experience and/or understanding of industrial automation technologies and security standards is a plus.
* Proven track record (minimum 2 years) of conducting service management meetings to ensure that SLAs are met and KPIs are correctly monitored.
* Understanding of vendor management and contract negotiation processes.
* Strong leadership and team management abilities.
* Outstanding communication and interpersonal skills.
* Ability to work effectively in a fast-paced and dynamic environment.
* Proficiency in professional English, both written and spoken.
Contract & Benefits:
* Permanent contract
* Individual English courses on online platform
* Training and specialization courses
* Private supplementary health insurance
* Annual pass with unlimited access to the circuit's fitness centers / Pass for public transport