Location: Gorgonzola, Italy In fast changing markets customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace transportation defence security and space our architects design innovative solutions that make our tomorrows possible. Gorgonzola hosts Navigations Air Systems (NAS) domain. The activity of NAS domain: avionics navigation and radar systems for civil air traffic and technologies supporting the activities of civilian and military pilots ATC controllers and technicians of several airlines, air traffic control agencies and Air Force around the world. Italy is the Groups Competence center for the design, production and delivery of Navigation Aids products and Competence Centre for the delivery of non-Radar Surveillance Products. Job Objective As a Quality Assurance Manager: Evaluates the execution and provide visibility and insight about Quality matters on products development key bids and projects (Risk Driven Quality Assurance) according to Thales Management System (Chorus) and applicable regulations (ISO AQAP EASA) As an Engineering Quality Leader: Supports the development of the Engineering maturity (diagnostic proposals for improvement action plans follow-up problem solving) Key Responsibilities Provides feedback about Quality risks to support decision during Bids and Projects reviews Evaluates the execution of Products development / Bids and Projects management and provide visibility and insight about Quality matters Supports problem solving analysis and resolution Supports team in process tailoring Raise alerts when process performance is not adequate supports action needed to restore required performance Supports teams in managing Customer Complaints and restoring customer satisfaction Is a quality referent in the engineering process (Solution SW HW) and practices to support its deployment / improvement Identify recurrent issues drive and investigate root cause analysis and coordinate transversal improvements that contributes to the mid / long-term maturity growth of the organisation Contributes to the analysis of performance indicators prevention support and capitalization Contributes to the deployment of new standards and regulations Support the external certifications and associated audits Analyse the data resulting from audits, return and customer complaints alert and veto right to prevent the risks Skills, Experience and Qualifications At least 7 years of Quality Assurance activities or senior experience in similar positions. Education / Qualifications University degree (Engineering or technical disciplines) or equivalent (Electronic is preferred). Experience in Quality in Engineering / Development teams (preferable within Electronics / Aerospace context) Applications with proven experience in at least two of the following three areas will be given greater consideration : AGILE at SCALE (SW HW SYSTEM Integration) IVVQ Strategy Standardization (Configuration Management mindset) Process Analysis and Improvement Knowledge of Quality Plan / Quality Inspection & Test Plan Quality Standards ISO 9001 / AS9100 and AQAP 2110 knowledge Strong time management and organizational skills IT tools (MS Office) Key attitudes: Good analytical and synthetic mind ability to persuade on transversal topics (influence management) autonomous rigorous pragmatic ability to stepping back in order to anticipate problems capacity to work with multicultural teams Ability to speak fluently in English This position is also open to candidates belonging to protected categories as per Italian Law 68 / 99 At Thales we provide CAREERS and not only jobs. With Thales employing 80000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here apply now! Required Experience: Manager Key Skills Digital Electronics, JSP, Account Management, ABAP, Cement, Clinical Employment Type Full-Time Experience years Vacancy 1 J-18808-Ljbffr