Financial Services Representative Job
This role requires delivering exceptional member experiences through a consultative and empathetic approach, ensuring accuracy in all transactions, and meeting individual, branch, and business line goals.
Main Responsibilities:
* Engage with members to create a positive experience aligned with the organization's values and culture.
* Provide prompt, professional, and courteous service to all members.
* Deepen member relationships by executing engagement strategies and offering solutions that improve their financial well-being.
* Process loan applications and closings according to policies and regulations.
* Support the Member Service Center with incoming calls and participate in branch promotions and community events.
* Work effectively in a team environment across all organizational levels.
Required Skills and Qualifications:
* High school graduate or equivalent.
* Passion for helping people and building relationships.
* Good communication and human relation skills.
* Ability to effectively ask open-ended questions and provide solutions.
Benefits:
* Salary range: $18.47 - $31.88 hourly.
* Short-term and long-term incentives.
* Comprehensive medical, dental, and vision insurance plan.
* 401(k) plan with a 5% match.
* Employee Assistance Program (EAP).
* Life and disability coverage.
* Voluntary cash benefits for accident, hospitalization, and critical illness.
* Tuition Reimbursement.
* Generous leave programs.