Quality Manager Shoes & Fashion Accessories
Position: Permanent
Maison Chloé, founded in 1952 by Gaby Aghion, is renowned for its commitment to femininity, innovation, and sustainability. We are proud to hold B Corp certification and strive to inspire positive change within our industry and community.
We are seeking a Quality Manager for Shoes & Fashion Accessories based in Scandicci (FI), to oversee quality at all stages of our product lifecycle, collaborating closely with our Industrial teams and manufacturers.
Key Responsibilities:
1. Pre-production Quality:
o Participate in technical reviews, risk analysis, and collaborate with suppliers and industrial teams.
o Coordinate finished product tests and define quality tolerances for production.
2. Production Quality:
o Validate Masters/TDS in collaboration with the Industrialisation team.
o Approve inline production processes and first pieces of production.
o Plan quality controls, manage invoicing, and oversee production batch releases.
o Analyze and report on quality KPIs to Brand Management and suppliers.
o Implement continuous improvements in quality processes at suppliers and manufacturers.
3. Post-production and Aftersales:
o Support sales networks and handle after-sales claims.
o Manage quality KPIs, alerts, and report findings to relevant stakeholders.
Qualifications:
* Over 10 years of experience in Shoes Technician roles focusing on Quality Control and Industrialisation.
* Technical expertise in components such as leathers, fabrics, and metal parts across various categories.
* Data-driven, proactive, and committed to excellence.
* Fluent in Italian and proficient in English.
* Strong command of Excel and PowerPoint.
* Leadership and project management skills.
* Open-minded, positive, rigorous, and organized.
* Willingness to travel frequently within Europe (driver’s license preferred).
What We Offer:
* Flexible working hours.
* Comprehensive welfare benefits.
* Ticket Restaurant.
We seek curious, free-spirited, and determined individuals who embrace diversity, inclusion, and the spirit of the Chloé family. Join us to make a meaningful impact in the fashion industry.
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