What you will do The sought-after figure will be included within the Operations Team of the Sensormatic Business Unit, dedicated to the Retail market, reporting to the Operations Team Leader, and will be responsible for the operational management of an assigned customer package, both for new projects and for post-installation maintenance, of systems which are EAS, CCTV, RFID. The figure will play the role of operational Single Point of Contact for the aforementioned customers. How you will do it - Technical and operational management of both new projects and maintenance contracts - End-to-end management of assigned customers - Technical and operational interface with customers - Operational management of suppliers and subcontractors - Participation in commissioning and testing of the systems. What we look for - Experience in project management and/or management of technical assistance activities on security systems (i.e. Anti-Theft, CCTV, RFID, Intrusion Detection) - Technical experience in electronic system maintenance services - Excellent management and interpersonal skills - Great initiative, flexibility, energy and passion are essential in managing the complexities of a complex multinational like Johnson Controls - Excellent communication skills with all the stakeholders - Dynamism and ability to manage pressure - Strong self-management skills - Availability for short-term trips to Italy - Excellent knowledge of English is a must, written and spoken Our benefits We offer an exciting and challenging position with great personal freedom and professional responsibility. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities that will stretch your abilities and channel your talents. Who we are Johnson Controls is a global diversified technology and multi-industrial leader, serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all our stakeholders, through strategic focus on our buildings and energy growth platforms.