The NetSuite System Administrator & DevOps is responsible for the configuration, administration, continuous improvement, and business-as-usual support of the NetSuite platform, which integrates with Salesforce CRM and Certinia PSA. The NetSuite System Administrator & DevOps will also support deployment, hypercare, and transition to run for NetSuite rollouts. Reporting to the Head of Business Applications & Information Management, this role combines system administration, release management, and technical customization to ensure the platform meets evolving business needs in close partnership with Finance and Business stakeholders.
Tutti i candidati sono invitati a leggere attentamente la seguente descrizione del lavoro e le relative informazioni prima di candidarsi.
Activities and Responsibilities:
- Administer, configure, and maintain the NetSuite environment, including user management, security settings, roles, permissions, subsidiaries, and environments (production and sandboxes).
- Monitor system performance, troubleshoot issues, and provide timely resolution to user-reported problems, working within PLG's ITSM processes (incident, request, problem, and change management).
- Collaborate with business stakeholders (Finance, Operations, and local entities) to gather requirements and translate them into effective NetSuite solutions.
- Develop and customize Netsuite solutions managing workflows and system customisations.
- Manage the NetSuite release lifecycle, including sandbox management, SuiteCloud Development Framework (SDF) projects, deployment pipelines, and post‐release validation, ensuring changes are tested and approved before production deployment.
- Maintain data quality through data imports, template design, reconciliations, deduplication, and validation processes, in close collaboration with Finance data owners.
- Create and maintain technical and configuration documentation, and contribute to user guides and training materials, supporting champions and process owners in end‐user enablement.
- Ensure compliance with security, data privacy, and regulatory requirements (e.g. GDPR), supporting audit requests and access reviews for NetSuite and connected systems.
- Stay current with NetSuite platform updates, features, and best practices, and proactively recommend improvements to processes, configuration, and automation in alignment with Finance and IT roadmaps.
- Support integration efforts with Salesforce, Certinia, and other business systems, working closely with the Integration Specialist and the Salesforce Sys Admin & DevOps team, including monitoring integration jobs, error handling, and change coordination.
- Support the NetSuite Project Team with rolling out NetSuite to all new companies in the group, including configuration of new entities, user onboarding, and handover to BAU support.
Required Education:
- Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field is required.
- Equivalent combination of education and relevant work experience may be considered.
- NetSuite certifications (e.g. NetSuite Administrator, SuiteFoundation) and/or Salesforce certifications or relevant technical training are advantageous.
Required Experience :
- Minimum 3 years of hands‐on experience as a NetSuite Administrator and/or NetSuite DevOps / technical consultant in a medium to large enterprise environment (experience in a global company is a plus).
- Experience supporting Netsuite integrations with other enterprise systems (preferably Salesforce).
- Proven track record of managing Netsuite configuration, customization, and user support.
- Experience with Netsuite release management and deployment processes.
- Familiarity with multi‐subsidiary / multi‐company NetSuite rollouts and group structures.
- Confident understanding of finance processes, including GL, AP, AR, and core finance process areas (O2C, R2R, P2P).
Required Technical Skills:
- Proficiency with NetSuite administration (workflows, user management, security, data management, reports, dashboards, saved searches, roles and permissions).
- Experience using SuiteCloud tools (e.g. SuiteFlow, SuiteAnalytics, basic SuiteScript understanding, and SDF for configuration transport) is desirable.
- Familiarity with NetSuite Add-on Zone&Capture;, sFTP connectors, localization bundles.
- Familiarity with Salesforce or Certinia and integration tools such as MuleSoft, SSIS, or other iPaaS / ETL solutions.
- Familiarity with data migration tools and techniques (e.g. CSV imports, mapping, and reconciliation).
Additional Experience and/or Skills:
- Comfort working in an Agile / iterative delivery context with backlogs, sprints, and regular release cycles.
- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities, with attention to detail.
- Ability to prioritize tasks and manage multiple projects in a fast-paced, global environment.
- Team player with a proactive, self-motivated approach to learning and continuous improvement.
- Experience in regulated industries (e.g., GDPR, SOX compliance) is a plus.
Required Languages:
- English (Fluently spoken and technical). xlwpduy
- Ability to speak French or Italian is desirable.