A global technology leader in Roma seeks a Service Delivery Manager to oversee support and maintenance contracts for government solutions. The ideal candidate will ensure customer satisfaction and manage incident, problem, and change processes in line with SLAs. Candidates should have over 8 years of IT experience, excellent communication skills in English and Italian, and an engineering or management degree. Join us for an opportunity to grow your career in a flexible and innovative environment.#J-18808-Ljbffr