For a leading international premium lifestyle brand, we are looking for a
Sales Operations Manager
to strengthen and structure the Wholesale channel during a phase of strong international growth.
This role will act as the operational reference point for the B2B business, playing a key role in ensuring reliable data, efficient processes, and solid commercial execution in support of the Sales, Digital, and Business Analytics teams. It is a hands-on, high-impact role, critical to scaling the wholesale business and supporting international expansion.
The
Sales Operations Manager
will be responsible for:
Managing end-to-end wholesale operational processes Overseeing orders, pricing, contracts, and customer master data Handling the operational onboarding of B2B partners, including documentation and system setup Ensuring data accuracy and consistency across all commercial tools and reports Supporting KPI reporting and data governance for the Front Office Working cross-functionally with Sales, Digital, Finance, and Operations Supporting and optimizing digital wholesale processes (B2B platforms, ERP, tools) Driving continuous process improvement to support scalability and international growth
Profile 3–6 years of experience in Sales Operations, Commercial Operations, or Wholesale roles Background in startups or structured scale-ups Excellent command of Excel / Google Sheets Familiarity with ERP systems and B2B wholesale platforms (JOOR, NuOrder, or similar) Fluent English is mandatory, as the role operates daily in an international environment Hands-on, pragmatic, and solution-oriented mindset Strong ownership, accuracy, and attention to detail Ability to collaborate effectively with multiple stakeholders Interest in premium fashion, accessories, or lifestyle brands
Location
: Milan
Travel
: Occasional (meetings, training, market support)