Ph3Position Summary /h3pWe're looking for a Warranty Claim Analyst in Reggio Emilia Location. /ph3Main responsibilities /h3ulliDetermine if the request from Customer is in line with applicable warranty terms and conditions (rates, parts used for repairs, labor times spent for service intervention, etc.). /liliSettle claims (approved or denied) in the warranty system, properly documenting results. /liliSupport the cost reduction of the warranty claims and field actions. /liliTrack and analyze warranty data for assigned customers to support global warranty reporting and forecast definition. /liliInterface with Customer Service Specialists and other functions to follow up and monitor problem resolution for open customer issuesli /liliSupport periodic warranty and field actions reviews with cross functional teams and Management if and as requested. /liliProvide support in improving warranty processes and/or system in place if and as needed. /liliEnsure, for the area under his/her responsibility, the full application of the Health and Safety and Environmental procedures. /liliEnsure, for the area under his/her responsibility, the full application of the Quality System Procedures. /li /ulh3Job position requirements /h3pEducation: High school - Minimum Technical degree/diploma in industrial, business disciplines. University bachelor's degree is a plus. /ph3Professional background /h3ulli3 - 6 years minimum experience with warranty processes and exposure to industrial manufacturing processes and/or corporate atmosphere. Automotive business is preferred. /liliExperience with off highway products/components is preferred. /liliForeign languages (English is mandatory). /liliBasic knowledge of failure modes analysis methodologies (i.e. 8D discipline, etc.). RED X knowledge is a plus. /liliStrong computer skills (MSO Internet). Dana system is an advantage. /li /ulh3Considered as a plus /h3ulliOther languages are a plus. /liliREDX knowledge is a plus. /liliStrong verbal and written communication skills (Face to face, Phone e-mailli /liliMust be self-starter and able to work towards department goals with minimal supervision. /liliTeamwork; able to work with people around even if not part of the usual/direct group of colleagues. /liliGood time management; able to plan a schedule and get things done even with unexpected occurrences in-between. /liliFlexible schedule. Must be able to travel and work extra hours where necessary. /liliHigh analytical and problem‑solving skills. /li /ulpIf you are not contacted within 60 days after your application, the search should be considered filled. In compliance with law obligations and GDPR, your application could be considered for further opportunities aligned with you profile /ppAllison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status. /ppWarranty Claim Analyst • Chieti, Abruzzo, ITALY /p /p #J-18808-Ljbffr