PAt Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable. /ppWe’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe. /ppWe are in search of a Senior Operations Manager - Italy to join our innovative team as our new #bloqstar. In this role, we're seeking to help bridge our central operations team with our local Italian team. The ideal candidate is an operational expert with experience in service-oriented industries (e.g., delivery, shared mobility, or similar) who excels at managing processes and reporting. This is a field-oriented role requiring someone adaptable and ready to roll up their sleeves to ensure smooth operations. /ppbWhat will be your responsibilities /b /pulliManage the operational teams and processes, to ensure smooth day-to-day operations; /liliProvide detailed reporting and act as the liaison between the local and central teams; /liliHandle operational tasks that require hands-on involvement and attention to detail; /liliBe willing to go to the field regularly to report and solve on-the-ground challenges; /liliCoordinate and support local teams to ensure consistent service delivery; /liliIdentify and implement improvements to operational processes in the field; /liliEnsure that all operational metrics and goals are met, reporting progress regularly /li /ulpbWhat are the requirements to join us in this position /b /pulli5+ years of experience in operations management, preferably within service-focused industries like delivery, mobility, or logistics; /liliStrong understanding of post-sales service operations and workflow optimization; /liliExcellent communication skills, with the ability to report clearly and liaise effectively between local and global teams; /liliProficiency in English and Italian; /liliProven ability to manage teams and processes, with hands-on involvement when needed; /liliAdaptable and proactive, willing to engage in fieldwork as required; /liliAnalytical mindset with experience in tracking and improving operational KPIs. /liliKnowledge of smart locker systems or logistics technology; /liliUnderstanding of local logistics and post-sales service processes; /liliExperience in scaling operational processes in a growing company. /li /ulpbWhat will you get if you join us in this position /b /pulliThe opportunity to join our team and play a pivotal role in contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry; /liliA dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning; /liliCompetitive salary and benefits package, tailored to your experience and skills; /liliMake a tangible impact by actively supporting our mission to provide affordable and sustainable solutions. /li /ulpIf you're a passionate operations expert ready to shape the future of smart locker solutions, Bloq.it is the place for you. /ppJoin our team of #bloqstars and help us redefine the last-mile delivery experience! /ppJ-18808-Ljbffr /p #J-18808-Ljbffr