Back office (danish speaking)

PpbUnox S.p.A, market leader in high-end oven production and certified as Great Place to Work for the eight consecutive year is looking for an Order Management Specialist to join the Customer Experience, Resellers and Distributors team at Unox SpA. /b /p h3Main responsibilities /h3 ul liEnsure the accurate and timely issuance of various documents related to the Back Office process. /li liDevelop and update operating procedures and guidelines related to the Back Office process. /li liPlan tasks and activities to achieve customer service performance indicators. /li liHandle customer inquiries via phone, email and fax. /li liWork with the Finance department to solve problems related to invoices and payments. /li liWork closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents). /li liAccurately maintain customer database, master records, and sales contract files. /li /ul h3Requirements /h3 ul liGraduate degree in Languages/Administration/Economics /li liExcellent knowledge of English and Danish languages /li liCustomer service orientation /li liProven problem-solving, analytical and decision-making skills /li /ul h3What Unox offers /h3 ul liFlexible Working Hours /li liWork-Life balance initiatives /li liPaid time off overtime /li liCompany canteen /li liPersonal and family welfare /li liHealth insurance welfare programs /li liPension retirement plans /li liMentorship coaching /li liCareer growth training programs /li liDiversity inclusion policies /li liInternational mobility relocation support /li liTeam building activities /li liHybrid Work /li /ul pThe job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations. /p /p #J-18808-Ljbffr