M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry.
M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store.
With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors.
M-Cube is looking for a Project Manager to be inserted in the Operations & Delivery area and will be responsible for planning, leading, organising, and executing projects to reach the business goals, being able to motivate the project team for the best quality result.
She/He will frequently interact with the target customers to better define, plan and deliver the project/s tasks taking care of internal and external reporting as well. She/he will also help the organization to set up internal and external meetings like Project Update Meeting, Steering Committee and Project Review.
While performing the above-mentioned activities the Project Manager will be expected to report all significant project information into the internal CMR and cloud computing software in order to guarantee the data accuracy for the whole organization which develop itself into an international environment.
Define the project scope, objectives and schedule, ensuring timely and regular delivery of value.
Manage the project start-up, planning, execution and closure, organizing available resources in compliance with time, cost and quality constraints.
Coordinate and align the different departments and external partners/subcontractors on the following activities:
Preparation, configuration and shipment of goods
Content production and management
Organise and lead project status and working meetings; Monitor project deliverables and risks, managing non-compliances and escalating critical issues when needed
Act as a facilitator between team members and stakeholders to ensure alignment and achievement of project goals.
Validate tasks and sub-tasks completion, ensuring clear data alignment and proper documentation (equipment, pictures, diagrams).
Achieve project targets by respecting foreseen costs, time and quality.
Ensure customer satisfaction and maintain a customer-oriented approach throughout the project.
Guarantee a prompt reaction to non-compliances, restoring the expected level of quality.
Ensure proper and exhaustive project handover to the maintenance phase with precise documentation.
Bachelor's degree or technical diploma with proven experience in project management.
Solid project management skills (project scheduling, full project life cycle management).
Excellent interpersonal and communication skills, with the ability to collaborate effectively with internal and external stakeholders, including subcontractors and suppliers.
Fluent in English and Italian (both oral and written); additional languages will be considered a plus.
Technical knowledge of digital environments, AV equipment (screens, players, audio/video products) and basic IT networking.
Proficiency with enterprise and productivity software (Windows, MS Office, Google Drive, etc.).
Experience in the Digital Signage market, multimedia and omnichannel solutions (DXPOne, Scala, BrightSign, Magic Info).
Familiarity with Salesforce, SAP, and content scheduling software.
Knowledge of content scheduling software
Multi-tasking and integration skills across company strategies, planning, controlling and documentation development.
A salary in line with experience and market conditions
Company hybrid working policy