Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
About the Team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value diverse experiences and encourage applicants who have started their careers in non‑traditional ways or bring alternative experiences.
We prioritize work‑life harmony and strive for flexibility as part of our working culture. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to embrace our uniqueness.
We continuously raise our performance bar, offering endless knowledge‑sharing, mentorship, and other career‑advancing resources to help you develop into a well‑rounded professional.
Role
Amazon’s vision is to be the world’s most customer‑centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will lead projects to fit out our data centers to meet ever‑evolving customer needs as we continue expanding our fleet to hyper‑scale. You will provide full life‑cycle support to AWS Data Centers from design inception through site improvement and maintenance.
Key Responsibilities
Perform design and equipment submittal review for new Data Centers in your region.
Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for site/equipment failures.
Support operational issues with ad‑hoc training, complex operating procedure reviews, including critical equipment, and event support.
Own the conceptual design for existing data center upgrades and design solutions that add capacity, improve availability, increase efficiency, and sustainability.
Interface with internal data center operations team, data center design engineering team, server hardware team, and environmental health and safety team to promote standards that maintain consistency and reliability.
Work on concurrent projects, sometimes in multiple geographical regions.
Initiate and lead engineering audits, including on‑site visits within Amazon’s data centers, and produce reports outlining risks with recommended mitigations and remediation.
Act as resident engineer during new construction projects, supporting construction, commissioning, and turnover.
A Day in the Life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize activities to support data center capacity availability and safety, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.
Basic Qualifications
Experience with mission‑critical facilities engineering including data centers, power generation, or oil & gas facilities.
Business‑level fluency in written and spoken English.
Willingness to travel between Data Center sites, and internationally if required.
Bachelor’s degree in mechanical engineering or equivalent.
Preferred Qualifications
Data analytics skills, data querying, scripting, and comfort with working in vast amounts of data.
Direct experience with the design, construction, operation, or maintenance of mission‑critical facilities, especially data centers.
Experience as resident engineer or hands‑on (in the field) design consultant or owner’s engineer.
Knowledge of building codes and regulations for your region; experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.
Ability to carry design concepts through exploration, development, and deployment/mass production.
Basic understanding of mechanical and/or electrical equipment/design related to data centers (including but not limited to: uninterruptible power supplies, diesel generators, electrical switch gear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers, pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc.).
EPMS/SCADA/BMS controls system experience (software and/or hardware).
Business‑level fluency in written and spoken Italian (preferred).
Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit Amazon’s accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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