This is a 6-month fixed-term position with a possibility of extension based on performance and business needs.
Our Company:
We are The Tour Guy, the leading provider of incredible tours and authentic experiences for all types of English-speaking travelers visiting destinations across Europe and the U.S.A. Our mission is to help others make more out of life through experiencing destinations, culture, and learning. With a dedication to immersing ourselves in international culture, we have recruited an experienced team of guides with the ability to create the wow factor for fellow adventure seekers.
With loyalty to the customer, we follow the Golden Rule of travel: treat vacations like you want yours treated. Our team is dedicated to creating an exclusivity factor, providing unique, once-in-a-lifetime tours, activities and experiences to travelers – from tours of the Vatican to authentic Parisian cooking classes, and everything in-between.
The Candidate
A detail-oriented tourism professional skilled at building strategic partnerships and developing standout travel experiences from concept to launch. Combines creativity, data-driven thinking, and operational expertise to manage products end-to-end while collaborating across teams, negotiating with suppliers, and driving portfolio growth.
Responsibilities
Development & Optimization of Experiences
* Build and maintain strong relationships with local suppliers to grow our product catalog
* Audit current offerings and identify gaps, overlaps, or underperformers
* Improve product quality and pricing through supplier collaboration
* Help secure exclusive or high-converting experiences that support business goals
Product Lifecycle Management
* Manage product listings in our CMS, ensuring pricing, logic, and visuals are accurate
* Own the backend setup and QA of experiences for launch readiness
* Collaborate with the merchandising team to ensure products are properly tagged and placed
* Monitor product performance and flag issues proactively
Strategic Planning & Execution
* Use booking data, reviews, and market insights to guide decisions
* Collaborate across teams (CX, marketing, ops) to ensure smooth launches
* Track regional tourism trends and feed them into product planning
Internal Collaboration & Ownership
* Communicate clearly with internal teams about product changes or needs
* Attend product meetings and report updates or blockers
* Ensure experiences are included in broader campaigns and initiatives
Desired Experience:
* 2+ years working in tourism, hospitality, or travel services
* 2 years working in product management or e-commerce
* 3+ years in sales or account management.
* 2+ years Experience with CMS platforms like TourCMS, Bokun, or WordPress
Desired Skills:
* Fluent in English
* Strong negotiation and relationship management abilities.
* Proficiency in Excel (VLOOKUPs, pivot tables).
* Familiarity with WordPress or other CMS platforms.