PpHi, this is the first step in your adidas journey. For 75 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now! /p bWe kindly invite interested candidates to apply using a CV fully written in English. Thank you, we look forward to connecting wit you ! /b h3WE OFFER: /h3 ul liCompetitive compensation rewards (bonuses, referral program, etc.). /li liFree uniform sets twice a year. /li liDiscount on adidas products online and in all own stores. /li liCompetitive ticket restaurants /li liInsurance Policies injuries /li liLearning portal (i.e. EF - English) /li liEmployees Assistance Program (services for supporting work-life balance, mental health, coaching...) /li /ul h3EMPLOYEES APPRECIATE IN US: /h3 ul liSupportive team that accompanies you all the way in the company and inspires you to win new challenges. /li liCareer without borders: the opportunity to grow in retail, office, and distribution center. /li liDevelopment opportunities: free trainings in the product, service, processes, and personal effectiveness programs. /li liModern environment with the highest retail standards and best technologies. /li liEmbracing culture of diversity, equity, and inclusion. Innovations to establish a new era of sport in balance with nature. /li liPurpose Overall Relevance for the Organization: To drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and helps adidas meet or exceed our business and people objectives. /li /ul h3PURPOSE OVERALL RELEVANCE FOR THE ORGANIZATION: /h3 pTo drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and helps adidas meet or exceed our business and people objectives. /p h3KEY RESPONSIBILITIES: /h3 h3Service Culture: /h3 ul liRole-model service standards and salesfloor leadership skills /li liProvide feedback on observed service behaviors of all team members /li liDrive daily Team Huddles and Team Captain role on the salesfloor /li liChampion consumer NPS and membership initiatives /li liConduct consumer NPS call-backs /li liDrive product knowledge transfer to selling behaviors /li liSupport adoption of consumer facing tools. /li /ul h3Learning Operations: /h3 ul liCreate monthly training calendar with store leadership and local Training team /li liPlan and coordinate all learning activities for new and existing team members /li liGo-to person in store for adidas retail digital learning platforms /li liGuide and support Store Leadership Team on creating and completing learning plans /li liOrganize and ensure availability of relevant training materials /li liSupport participant journey in expert and specialists certification programs /li liSupport learning needs related to campaign launches and events /li /ul h3Learning Delivery: /h3 ul liFacilitate in-person and virtual training sessions /li liCo-lead implementation of adidas consumer Service Model (CEI) with Store Leadership /li liDeliver service and selling skills training /li liDeliver evergreen and seasonal product learning in relevant categories /li liDeliver new employee Onboarding program /li liEngage with the learners throughout their digital learning journey /li /ul h3WHAT WE APPRECIATE IN OUR EMPLOYEES: /h3 ul liAt least 2 years of experience in the retail industry, ideally in sports/fashion/footwear, with a demonstrated training background and an exposure to building and developing sales teams /li liExperience as a sales coach, a training specialist, or a similar position in the retail industry /li liResult orientation and excellent knowledge of retail KPI analysis /li liRemarkable coaching skills /li liExcellent oral and written communication skills /li liAbility to effectively deploy training programs to small groups or to a large audience during training workshops /li liStrong organizational and time management skills /li liVous parlez Français couramment (C1 level or above in French) /li liEnglish (B2 level or above) /li /ul p#careersadidas /p p#retail /p p#inStoreTrainer /p p#ItStartsWithYou /p /p #J-18808-Ljbffr