Department manager rtw boutique lusso milano

He/she provides “Manager on Duty” coverage and helps to develop a collaborative and positive working relationship with the wider management.He/she will receive advanced training by HQ and participate to punctual seminars.Missions Description:TEAM MANAGEMENT: -Managing the staff with the Store Manager and Deputy Store Manager. He or she will oversee coaching the team, developing talents daily and evaluating performance of sales team members. -Lead the department team through briefing, goal setting, training on the product category and feedback sharing. -Create a team spirit whilst managing, motivating, and driving the team to increase sales and ensure efficiency. -Lead by example in demonstrating role model behavior.SALES & CUSTOMER MANAGEMENT:-Maximizing sales results as well as various performance indicators on the product categories. -Stimulating sales results based on a very good knowledge of the world of luxury and fashion. The person can attract and manage solid relationships with customers. -Managing a portfolio of local and international clients. It is of the most importance that this person possesses excellent interpersonal skills and can create a long-term relationship based on trust and good communication. -Tracking, monitoring, and communicating sales targets and KPIs. -Being a Maison Ambassador for both customers and the store team and have a strong understanding of the brand DNA.PRODUCT SUPERVISIONING:-Coordinating and monitoring the product category performances through both analysis and reports in agreement with the Retail Merchandiser to ensure an appropriate action plan to develop the business category. -Training the team concerning the knowledge and the development of the products and keeping up to date the team with the market trends and business objectives. -Being involved in purchasing and restocking in connection with the Store Manager and the Assistant Store Manager on his or her categories. -Supervising stock management on his or her categories, organization (incl. inventory) and maximization.PROCEDURE MONITORING:-Complying with the Company’s charter and overall prevailing codes and procedures. -Ensure all company policies and procedure are properly applied, instruct and supervise staff in the correct execution of operating procedures within the shop.Profile Required:-Goal- oriented mindset -Leadership -Problem- solving capability -Excellent communication skills -Analytical skills -Good stress management and ability to work under pressure -Teamworking -Emotional intelligence -Excellent time management and capability of prioritizing -Dynamism and flexibility -Mentoring and coaching attitude