JOB DESCRIPTION
Job Title
Service Operations Intern
Job Description
Minimum required Education:
High School Diploma plus Active student status/enrollment at the University, College or Vocational Education.
Minimum required Experience:
No prior experience required.
Minimum required Certification:
N/A
Job title:
Intern Service Operation
Your role:
In this role, you have the opportunity to support the team for leading and managing the European Central Service Operations to ensure high-quality service and customer satisfaction at scale to secure customer retention for life.
To succeed in the role you’ll need excellent communication skills, a keen attention to detail and a strong ability to manage and prioritize tasks. You will work closely with other teams and departments to ensure Customer Service Level Agreements and Support Operational Key Performance Indicator in your Geography of responsibility are met.
To succeed in this role, you should also have the following skills :
1. Bachelor's Degree in Engineering (ideally Biomedical), Computer Science, Information Technology, Mathematics, Physics, or related or equivalent combination of education and work experience
Language and Soft Skills
2. Fluent in both the local language and English
3. Leader, Flexible, self-motivated, enthusiastic is ultimately accountable for the service delivery to customers
#LI-OFFICE
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .