Technical Support Engineer/Cybersecurity or Cloud
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Responsibilities
1. Develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; and planning full project life cycle.
2. Prepare and deliver the business value solutions for customers, including proposal writing, presentation, and conduct proof-of-concept to showcase its technical feasibility when necessary.
3. Propose technical solutions and oversee the selection of technologies and estimate resources required to develop the proposed solutions to meet customer's requirements.
4. Complete technical document refer to TOR/training/site-reference etc.
5. Any other ad-hoc duties as required or assigned.
Minimum Requirements
1. Minimum of 10 years experiences in IT industry as pre-sales is required, including solid knowledge of network best practices. Thorough understanding of TCP/IP, including Proxy/firewall/IPS/endpoint security/APT/SIEM.
2. Knowledge of network security.
3. Know well about main stream network equipment (Cisco, Juniper, Fortinet, Bluecoat, etc) have strong analytical and problem-solving skills and a solid understanding of how to troubleshoot technical issues that involve network and Sangfor products.
4. Certifications such as CCNA or CCNP along with proven experience will be preferred.
5. Excellent oral and written communication skills.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Technology, Information and Internet, Computer and Network Security, and IT Services and IT Consulting
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