Data Center Engineering Operations Technician, Data Center Ops
Job ID: 3161870 | Amazon Data Services, Inc.
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime.
Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting and maintenance. They will maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries, and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers, pumps, and motors.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Key Responsibilities
* Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
* Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
* Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
* Perform rack installs and rack decommissioning within internal SLA.
* Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
* Technical writing to support change management program.
* Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
* On‑site support of contractors, sub‑contractors, and vendors, ensuring all work performed is in accordance with established practices, procedures & local legislation.
* Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
* Role may support more than one location/site.
Physical Requirements
* Regularly lift and/or move up to 39 pounds independently.
* Participate in group lifts for 40+ pounds.
* Maintain balance and perform construction tasks while on a ladder.
* Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
* Work in an environment requiring provided ear protection.
Essential Requirements
* Ability to travel to or commute between data center locations as needed.
* Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
* Travel frequency will vary based on business needs and operational status of assigned facility.
Basic Qualifications
* 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities experience.
* High school or equivalent diploma.
Preferred Qualifications
* 2+ years of data center engineering experience.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Location
USA, PA, Fairless Hills — 31.00 – 55.00 USD hourly
#J-18808-Ljbffr