House Manager - Lion in the Sun - Malindi, KenyaInvii la sua candidatura dopo aver letto i requisiti di competenza e qualifica per questa posizione, riportati di seguito.Who are we?This exclusive boutique property offers a unique blend of luxury, comfort, and personalized service. Nestled by the beach, the property consists of one high-end restaurant and ten elegantly designed apartments, providing guests with an exceptional experience of tranquility and sophistication.A House Manager at Lion in the SunAs House Manager, you will be the heart of the house, ensuring smooth operations, exceptional service, and a seamless guest journey from arrival to departure. This is a visible leadership role, working closely with all departments to deliver a refined, warm, and discreet luxury experience.What You'll Be Responsible ForGuest ExperienceOwn the full guest journey, ensuring a personalised and memorable stayDeliver warm, intuitive, and discreet service aligned with international luxury standardsProactively manage guest feedback and resolve issues with care and efficiencyOperations & House OversightOversee daily operations across rooms, spa, and public areasCoordinate butlers, front office, and key operational functionsAct as the main point of connection between departmentsRestaurant & F&B; CoordinationEnsure restaurant operations support and enhance the overall guest experienceWork closely with FOH and BOH leadershipMonitor and report on F&B-related; guest feedbackPeople & Service CultureSupervise, motivate, and guide butlers and front-of-house teamsEnsure optimal staffing levels and service coverageSupport training, service standards, and attention to detailHouse Readiness & SuppliesEnsure the house is always guest-ready, from presentation to functionalityManage operational supplies, stock levels, and supplier coordinationLiaise with maintenance to ensure high standards are consistently metReporting & Commercial AwarenessTrack key operationa