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Banqueting & events operations specialist (f/m/x)

Roma
ORIENT EXPRESS
Pubblicato il 21 gennaio
Descrizione

Ph3Position Overview /h3 pOur Events Banqueting Coordinator is an essential member of the Events Banqueting team, dedicated to creating exceptional experiences for every guest. The Events Banqueting Coordinator supports the Events Manager and the Banquet Manager in preparing and maintaining elegant, functional, and welcoming event spaces that reflect the hotel’s standards of excellence. /p pThe role requires precision, teamwork, and a strong commitment to delivering seamless event execution—from intimate gatherings to large‑scale galas—always upholding the highest standards of luxury service, cleanliness, and safety. /p h3Key Responsibilities /h3 ul liEnsure the timely and accurate set‑up and breakdown of banquet rooms, meeting spaces, and function areas according to event orders and hotel standards. /li liPrepare and arrange furniture, linens, decorations, and equipment in accordance with event requirements and layout diagrams. /li liStore, manage, and install the AV equipment in meeting rooms, providing technical support at the start of meetings and during sessions when needed. /li liInspect and maintain the cleanliness and condition of all function rooms, storage areas, and equipment, ensuring a pristine and organized environment at all times. /li liCollaborate closely with the Events Manager and Banquet Manager to confirm that all setups align with guest specifications and event timelines. /li liRespond promptly to management requests during events, providing professional, courteous, and efficient assistance at all times. /li liMaintain effective communication with kitchen, service, and audiovisual teams to guarantee flawless coordination before and during events. /li liMonitor and report any maintenance needs or safety hazards immediately, taking action to prevent incidents. /li liHandle equipment with care, ensuring that all banquet materials—tables, chairs, linens, and décor—are properly stored and maintained. /li liSupport post‑event breakdown and resetting, ensuring rooms are returned to standard condition promptly and efficiently. /li liComply with all hotel safety, security, and hygiene procedures, including HACCP and local health regulations. /li liUphold the highest standards of personal grooming, uniform presentation, and professional conduct at all times. /li liAttend all meetings and training sessions as required by the Events Management team. /li liContinuously seek to enhance skills and knowledge in banquet operations, hospitality standards, and guest service excellence. /li /ul h3Qualifications /h3 ul liBasic knowledge of IT functions for video conference (microphones, TV screens, applications and networks). /li liKnowledge of Food Beverage department is a strong nice to have. /li liGood command of English and Italian (additional languages are a plus). /li liConsistent adherence to hotel grooming standards and professional presentation. /li liLegal right to work in Italy. /li liStrong attention to detail, organization, and time management skills. /li liProactive and service‑oriented mindset. /li liAbility to work efficiently under pressure and adapt to changing priorities. /li liTeam player with excellent communication and collaboration skills before and during the events. /li liFlexibility to work varied shifts, including early mornings, evenings, weekends, and holidays. /li /ul h3Additional Information /h3 ul liA competitive salary package /li liALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. /li liLearning development: Opportunity to develop your talent and grow within your property and across the world! /li liOur commitment to Diversity Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. /li /ul /p #J-18808-Ljbffr

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