Italy IT Operations Internship | Milan | months
We work to maintain and constantly improve our technological landscape for our Shops & HQ. Moreover, we are going to transform our internal IT processes, including new digital instruments and tools to be more efficients and guarantee high quality of IT services
With the aim to achieve this goal, for our Office in Milan, Amplifon is looking for a talented person to join our Italy IT Operations team, reporting to the Italy IT Operation Manager. The candidate will support controls and governances related the whole Italy IT infrastructure
Does the opportunity sound interesting to you?
You’ll be in charge of:
1. Cross-functional collaboration with the Global IT Operations team on activities and projects affecting the local IT Infrastructure
2. KPI oriented approach to measure all IT infrastructure efficiency and ensure shops operations
3. Ensure and address escalation processes reducing Shops downtime
4. Drive Root Cause Analysis post restoration of service
5. Ensure periodic processes update and procedures as necessary
6. Support the execution of Operations projects adopting an Agile approach
7. Create and manage complex assets plans, both for renewal and growth of our Shops; monitoring the lead times
8. Suppliers’ management
You are the right person if you:
9. Are graduating or have recently graduated in Engineering, Computer Science or equivalent
10. Speak English fluently
11. Are able to go deep in the data to extract significant information than can drive the team and make the difference
12. Possess strong analytical skills
13. Have a natural inclination to solve problems and able to handle complexity
14. Are able to manage multiple activities and to set priorities
15. Have a proactive attitude with the ability to work autonomously as well as with a team
Curious about who you'll be working with? Take a peek at the manager's profile here:
What else?
Besides the challenging and interesting opportunity, we offer:
16. months internship in our Global Headquarters located in Via Vezza d’Oglio
17. C ompetitive monthly reimbursement.
18. Full t ime experience, Monday to Friday from am to pm (light flexibility can be agreed internally with the team you’ll be working with!).
19. S martworking? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer employees the possibility to work days/month remotely.
20. Ticket restaurants
21. Complete access to our L inkedIn Learning platform t o develop your skills through personalized contents.
Are you ready to embark on a journey and amplify your potential? Apply now!