Supervisor Receptionist / Reception Manager (f/m/d): MEININGER Venezia Mestre: Full Time MEININGER Hotels: Central locations. Flexible rates. Modern spaces. Fun vibes. All in one place. We run more than 35 hotels in Europe's best cities—and counting! YOUR TASKS: - You are in charge of smooth operations of the reception team and provide great customer service to our guests - You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc. - You act as a great host and create a memorable stay for our guests - You are responsible for maintaining MEININGER quality standards in your area - You are leading the front-of-house team together with your Assistant Hotel Manager - You enjoy diverse working environment - You’re flexible and understand that we are rotation shifts (Morning, Evening and Night shifts) - Responsible for cleaning, hygiene, tidiness of the public and service areas and of the guest kitchen - You works shifts in service, bar and reception area when necessary YOUR PROFILE: - You are passionate about hospitality and is ready to take on a new exciting challenge - You possess an outgoing personality and enjoy working in a bustling dynamic environment performing a variety of tasks - You are a people person, you like helping others and creating unforgettable experience for our guests - You enjoy working in a team, guiding and developing your team members - You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT) - You are fluent in English and Italian (B2) WHAT MEININGER OFFERS: - Attractive Salary - Company Volunteering (2 days off) - Every year you spend with us, you get an extra vacation day (up to 5 days) - Regular get-togethers, celebrations and occasional parties (winter and summer team events) - Quarterly evaluation rounds to make sure you’re still happy - M-goal projects to develop personal and professional skills - Staff nights and Friends & Family discount - The occasional opportunity to travel to support new openings or exchange programs - Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families - Mondly: Online language courses APPLICATION: We are enthusiastic hosts as diverse as our guests. Feels like you? STEP IN & EXPLORE the hotel: MEININGER Venezia Mestre Contact: Roberta De Lucia (Hotel Manager) Remote Type: On Site