PWe are an equal opportunity employer. We believe that talent, expertise, empathy and ambition drive our success, and we base hiring decisions solely on candidate experience and skills. /ppWe are committed to creating an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know. /ppbr/ppFor our Headquarter in Milan we are looking for a bSenior IT Infrastructure DevOps Engineer /b to lead our enterprise IT infrastructure, cloud operations, and DevOps practices in an international environment. /ppbr/ppThe role combines btechnical leadership /b, boperational ownership /b, and bvendor coordination /b, ensuring reliability, scalability, and continuous improvement of infrastructure and workplace services. The position manages activities and priorities across infrastructure, cloud, DevOps, endpoint, and monitoring domains. /ppbr/ppbKey Responsibilities /b /ppbr/ppbInfrastructure, Cloud DevOps Leadership /b /pulliOwn and oversee benterprise IT infrastructure /b across on-premises and cloud environments. /liliLead bAWS-based infrastructure /b operations, governance, and evolution. /liliDefine and drive bDevOps practices /b, automation, and operational standards. /liliOversee automation initiatives using bAnsible /b and bGoogle Apps Script /b. /liliEnsure availability, performance, and resilience of core platforms and services. /li /ulpbSecurity Identity Technologies /b /pulliOversee implementation and operation of security and identity technologies. /liliGovern identity and access management platforms (bOne Identity /b). /liliEnsure security technologies are operated according to internal standards and best practices. /liliAct as escalation point for infrastructure-related security topics. /li /ulpbMonitoring, Reliability Operations /b /pulliGovern monitoring and observability platforms (e.g. bPRTG /b, bInstana /b). /liliEnsure incident, problem, and change processes are applied consistently. /liliDrive operational improvements and reduction of recurring incidents. /li /ulpbVendor, Project Stakeholder Management /b /pulliManage relationships with external providers (DevOps, monitoring, infrastructure). /liliLead bservice reviews (SAL / service review meetings) /b with vendors. /liliContribute to and lead infrastructure and cloud-related projects. /liliCollaborate with internal stakeholders, translating business needs into technical roadmaps. /li /ulpbr/ppbr/ppbRequired Skills Experience /b /ppbr/ppbMust Have /b /pulliMaster Degree in subject related matters /lilibFluent English (spoken and written) /b /liliProven experience in managing b infrastructure and DevOperations /b /lilibStrong AWS expertise /b /liliHands-on experience with bDevOps automation /b (Ansible, scripting). /liliExperience with bGoogle Apps Script /b. /liliStrong background in bWindows and Linux systems /b. /liliEnterprise experience with bGoogle Workspace /b. /liliEndpoint management experience using bManageEngine /b. /liliSolid understanding of bITSM processes /b (incident, problem, change). /liliExperience working with bITSM tools /b (preference for bJira /b). /liliExperience managing bvendors and service level agreements (SLAs / SALs) /b. /li /ulpbr/ppbNice to Have /b /pulliCloud and security technologies: bAkamai, Keycloak, One Identity /b. /liliCertifications: /lilibITIL v3 or v4 Foundation /b /lilibAgile / Project Management certifications /b /liliExperience in organizations aligned with bISO 20000 / ISO 27001 /b standards. /liliExperience with GCP or Azure /liliExposure to CI/CD platforms, container platforms, or OpenShift. /li /ulpbr/ppbBusiness Impact /b /pulliStrategic ownership of enterprise infrastructure and cloud services. /liliReduced dependency on external providers through internal capability. /liliImproved operational maturity, automation, and service quality. /liliDirect impact on reliability, scalability, and security posture. /li /ulpbr/ppbWhat We Offer: /b /pulliA vibrant international environment in a continuously growing company. /liliExtensive training and development opportunities within the group, including an Elearning platform /liliA multicultural organizational structure and team. /liliHybrid working policy (60/40), including Flex office policy /liliParental leave policy /liliVolunteer day /liliWelfare program /li /ulpbr/ppbAbout Fortidia /b /ppFortidia is the brand identity of MBE Worldwide S.p.A. - a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PostNet, PACK SEND, AlphaGraphics, Kwik Kopy Australia, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2024, the combination of its physical platform - including 3,200+ Business Solutions Centers in 57 countries with over 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating €1.45 bln (US$1.65 bln) of System-wide Gross Revenue and €22 bln (US$23 bln) of Gross Merchandise Value. /ppbr/ppbr/ppFor more information, visit the Fortidia Group websites: /pp - - - - - - - - - - - - - - - - - - - /p