Client Advisor (tempo parziale 30h) - Rinascente, MilanoJoin to apply for the Client Advisor (part time 30h) - Rinascente, Milano role at ValentinoA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague‐centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.POSIZIONE: CLIENT ADVISOR (PART‐TIME 30H)We are currently searching for a highly motivated Client Advisor with a strong passion to create an exclusive experience for our customers. We value results‐oriented people, eager to learn, always updated on fashion trends, and with a strong interest in our Brand and Products.ResponsabilitàClienteMaster the "Client Journey"; Create emotion anddesire in the client; Engage existing andpotential clients according to the weekly plan defined by the store management; Provide the Valentino Couture service impeccably at every phase (pre‐sale preparation, welcome, customer exploration, product presentation, closing and goodbye); Focus on the development and loyalty of existing clients and on acquiring new clients; Engage the client in every sales opportunity – walk‐in, private appointments, telephone deliveries; Actively participate in partnership sales and the routine of OTO appointments.Operazioni e VisualManage all sales and post‐sales activities (returns in boutique, end of season, customer returns, repairs, complaints); Ensure proper maintenance of products and store replenishment; Know the inventoryof all categories to guarantee shelf replenishment and maximize sales; Follow administrative and operational procedures; Collaborate with the Visual Merchandiser in‐store to follow display guidelines; verify and reportall relevant information to store management.RequisitiSolid experience in retail; Excellent interpersonal and effective communication skills; Fluent in English; a second language is preferable; Ability to work ina team with a proactive attitude; In‐depth knowledgeof high‐level fashion; Adaptability to thechanging needs of the company; Established networkcontacts in the luxury environment.Seniority levelNot ApplicableEmployment typeContractJob functionConsulting, Information Technology, and SalesLuxury Goods & Jewelry#J-18808-Ljbffr