H3Operations Manager - Sedalia, MO, Amazon Last Mile Operations /h3pJob ID: 3034585 | Amazon.com Services LLC /ppThis position requires in-role training at an operating site which will be up tobr12+ weeks in duration.brThis training will be located 50+ miles away from the homebrsite location. All travel accommodations for training will be booked and paid for bybrAmazonbrJob summarybrOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.brOur Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.brKey Responsibilities and Job Elements:br- Support, mentor, and motivate your salaried and hourly workforcebr- Lead large-scope projects with site and regional impactbr- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balancebr- Manage safety, quality, productivity, and customer delivery promisesbr- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesbr- Lift up to 49 pounds and frequently push, pull, squat, bend, and reachbr- Stand/walk for up to 12 hours during shiftsbr- Work in an environment where the noise level varies and can be loudbr- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)br- Continuously climb and descend stairs (applies to sites with stairs)br- Work a flexible schedule (weekends and/or overnight shifts)brOur fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. /ph3BASIC QUALIFICATIONS /h3p- 3+ years of employee and performance management experiencebr- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experiencebr- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays /ph3PREFERRED QUALIFICATIONS /h3p- 1+ years of performance metrics, process improvement or lean techniques experiencebr- Experience managing a team of 2+ salaried employees and 70+ indirect employeesbr- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.br- Demonstrated problem solving skills and analytical skillsbr- Excellent customer service skills, communication skills and interpersonal skillsbr- Track record of meeting or exceeding department performance goalsbr- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.br- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.brAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.brOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. /p #J-18808-Ljbffr