Strategic Account Operations Manager – Relocation to the United StatesScopra esattamente quali competenze, esperienze e qualifiche sono necessarie per avere successo in questo ruolo prima di candidarsi.Ready to take your logistics career global? We are looking for a Strategic Account Operations Manager to lead performance across key contract logistics accounts and play a pivotal role in one of our major U.S. operations.Why this role?This role goes beyond day-to-day operations — it offers the chance to take on a high-visibility position, build international experience, and make a direct impact within a key U.S. logistics hub, driving operational excellence for strategic accounts through reliable service, continuous performance improvement, and strong, long-term client partnerships.Location: Pennsylvania, United StatesInternational Opportunity: We offer initial relocation support for candidates willing to move to the U.S., providing a unique chance to gain international exposure and accelerate your career in a high-impact environment.Your ImpactOwn and drive end-to-end operational performance for strategic clientsAct as the key connector between operations, customer service, and leadership teamsLead performance management, using KPIs and data to continuously improve service deliveryAdherence to the agreed SLAs with the client.Solve complex operational challenges and manage critical client escalationsIdentify and implement process improvements to optimize efficiency and qualitySupport workforce and resource planning to ensure operational continuityPromote standardization and best practices across teams and sitesWhat You BringStrong background (min. 3 years) in contract logistics or supply chain operationsProven experience in managing performance and KPIsAbility to lead cross-functional teams and influence stakeholdersA proactive, problem-solving mindset with a focus on continuous improvement