Ph3IT Support Specialist /h3 pbLocation: /b Brescia, Italy /p pbType: /b Dispatch /p pbHours: /b 10-20 Hours per week /p pbSkills Description: /b BCIC Swiss GmbH | Best Connect International Company is looking for a dispatch "IT Support Specialist" in Italy. /p h3Responsibilities /h3 ul liProvide first- or second-level contact and problem resolution for customer issues. /li liWork with third-party vendors to remediate complex AV issues as needed. /li liProvide timely communication on issue status and resolution. /li liMaintain ticket updates for all reported incidents. /li liInstall, upgrade, support, and troubleshoot Windows OS, Mac OS Microsoft Office. Cisco Jabber is another authorized desktop application. /li liInstall, upgrade, support, and troubleshoot printers and computer hardware. /li liPerform general preventative maintenance tasks on computers, laptops, and printers. /li liPerform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. /li liUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. /li liThis position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned. /li /ul h3Requirements /h3 ul liMust hold a valid work permit in Italy. /li liSeveral years of professional experience in the field of IT support. /li liFluent English language needed. /li /ul pbSalary: /b Negotiable /p pApply now - /p /p #J-18808-Ljbffr